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Email notification of new users

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Solved Email notification of new users

Post by Guardian-Angel on July 19th 2015, 4:40 am

Hello

When a new user registers I receive an email notification that says

1.
New User Registration
Hello,

A new member, called "Rose", has joined . You can view his or her profile using the following link:
link


The last several days I am receiving that email notice above, followed by this.


2.


New User Account

Hello,

The account owned by "Rosie" has been deactivated or newly created, you
should check the details of this user (if required) and activate it using the following link:

Click here
link


If an account has been deleted it says this which is correct and has always been this way.

An Account has been deleted

Hi,

You receive this automatic e-mail because concerned36 on "" -our forum link, has deleted his account.

Why am I getting #2, the second email?

Thanks

Guardian-Angel
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Solved Re: Email notification of new users

Post by SLGray on July 19th 2015, 5:45 am

Are you receiving the second email at the same time as the first one?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Email notification of new users

Post by Guest on July 19th 2015, 6:25 am

I, too, am also getting two emails when a new user joins.

Guest
Guest


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Solved Re: Email notification of new users

Post by Guardian-Angel on July 19th 2015, 3:54 pm

Yes, the first and second email arrive at the same time. This is for the same user. One says New user Account, the other New user Registration.



ETA: I just discovered something else. I clicked where it says click here in the strange email, and it brought me to this.






It appears we have to click the link to activate the account for the user???

Guardian-Angel
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Solved Re: Email notification of new users

Post by brandon_g on July 19th 2015, 5:32 pm

Hello,


I think it may have sent you a copy of the email it sends the user to activate the account. Do you have it set for users to activate the account, or maybe even Admin activation?


The 'Click here' link you describe seems to take you to your forum where you are greeted by your own welcome message.


-Brandon


Remember to mark your topic when a solution is found.

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Solved Re: Email notification of new users

Post by Guardian-Angel on July 19th 2015, 6:10 pm

I have not changed any settings. Where do I check to ensure users activate their own accounts?

ACP - Messages and Emails - Emails and contact forms - yes to all four options. Is there somewhere else?

It looks like it's the email sent to users. The log in notice would be what they would receive when they click the link. I have clicked several of them this morning and get the message the account is now active with the log in screen.

Guardian-Angel
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Solved Re: Email notification of new users

Post by SLGray on July 19th 2015, 6:20 pm

AP > Users & Groups > Users > User Options


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Email notification of new users

Post by Guardian-Angel on July 19th 2015, 6:33 pm

Well that was checked off as Admin. ? I've never changed that. Strange.

I will hold off as topic solved until I get another new user, just to be sure.

TY!

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Solved Re: Email notification of new users

Post by brandon_g on July 19th 2015, 9:44 pm

Ok, no problem. Very Happy


Let us know Wink
-Brandon


Remember to mark your topic when a solution is found.

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Solved Re: Email notification of new users

Post by Guardian-Angel on July 20th 2015, 6:41 pm

Topic is now solved. It appears Admin being checked off for verification was the problem.

Thanks for the help everyone.

Guardian-Angel
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Solved Re: Email notification of new users

Post by SLGray on July 20th 2015, 6:48 pm

Topic solved and archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Email notification of new users

Post by APE on July 20th 2015, 6:49 pm

Topic solved and archived




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