The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Up time and down time

View previous topic View next topic Go down

Solved Up time and down time

Post by FIB on July 23rd 2015, 12:15 am

Can someone tell if they are having the same problem as I ? My forum keeps going down for short periods and this has been going on for quite some time now, at first I thought is was just a glitch but not for so long. Below is a partial report of up time and down time and as you can see there is enough in a short period.



My forum is phpbb2 and www.ourbulgariaforum.com

FIB
Forumember

Male Posts : 490
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Up time and down time

Post by darkrose96 on July 23rd 2015, 1:16 am

Yea was happening beforehand to a friend of mine

darkrose96
New Member

Posts : 1
Reputation : 1
Language : English

http://alphaknightacademy.forumotion.com

Back to top Go down

Solved Re: Up time and down time

Post by APE on July 23rd 2015, 2:22 pm

As you may know we have had some down time and a part of that was down to servers but all should be back to how it should be now. we are going to have some more down time on the 27th as our datacentre is going to do some work so we will have a number of problems on that date. after that we should be back upto speed again.




APE
Manager
Manager

Male Posts : 8618
Reputation : 751
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Up time and down time

Post by FIB on July 23rd 2015, 5:17 pm

So apart from what is to come on the 27th... from what you say ape does that include issues as recent as this one yesterday.

(www.ourbulgariaforum.com) is down since 07/22/2015 09:35:48PM.

(www.ourbulgariaforum.com) is UP again at 07/22/2015 09:36:48PM, after 1m of downtime.

FIB
Forumember

Male Posts : 490
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Up time and down time

Post by brandon_g on July 23rd 2015, 6:12 pm

Could just be the server getting a ton of requests and therefore reacting slowly to it. Its 1 minute, not much cause for concern. Fib, have you gotten reports from any other users on your site to confirm the issue, or is it confirmed only for you?


-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Up time and down time

Post by FIB on July 23rd 2015, 6:45 pm

I get reports from other users and I always get reports from Pingdom when my forum is down.

FIB
Forumember

Male Posts : 490
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Up time and down time

Post by SLGray on July 23rd 2015, 6:51 pm

When you say down times, what exactly do you mean? Do you mean your forum does not load?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36663
Reputation : 2444
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

Solved Re: Up time and down time

Post by APE on July 23rd 2015, 7:11 pm

what i am saying is there has been a number of problems that our team have been fixing and some of the servers was down or just not working right. The datacenter is getting some work done on it and we have no power over that work.

We hope that once that is done your forum should be back to how it should be.

If you mean down time as in your forum is not getting a lot of hits then that is not down to use that would be down to who ever looks at your forum.




APE
Manager
Manager

Male Posts : 8618
Reputation : 751
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Up time and down time

Post by FIB on July 23rd 2015, 7:43 pm

In answer to both questions No what I'm saying is the forum is not contactable although its only mins which is very frustrating if someone is writting a post and the forum disappears when they hit the sent button.

FIB
Forumember

Male Posts : 490
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Up time and down time

Post by brandon_g on July 24th 2015, 1:56 am

What do you mean by 'disappears'? A site can not just simply 'disappear' off the web, even if there was a server issue, it would likely load an error message. May you provide us a screenshot of the issue?


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Up time and down time

Post by FIB on July 24th 2015, 8:55 am

Hi Brandon what I mean is in the example above is that it times out ? and then if a member was about to post its then lost ? and they have to start again. Hope that make it a little clearer?

FIB
Forumember

Male Posts : 490
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Up time and down time

Post by brandon_g on July 24th 2015, 2:39 pm

The above screenshot is a chart of the times it goes out. If possible I wouls like to ask for a screenshot of what appears in your browser when the site 'disappears'.


-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Up time and down time

Post by FIB on July 25th 2015, 12:26 am

@Brandon next time it happens I'll get one Cool

FIB
Forumember

Male Posts : 490
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Up time and down time

Post by brandon_g on July 25th 2015, 4:46 am

Ok thanks Very Happy.


-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Up time and down time

Post by SLGray on July 25th 2015, 4:55 am

Also get input from your members. Create a topic that allows them to report if it is happening to them and when it happens.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36663
Reputation : 2444
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

Solved Re: Up time and down time

Post by FIB on July 25th 2015, 9:56 am

Ok thumleft

FIB
Forumember

Male Posts : 490
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Up time and down time

Post by APE on July 27th 2015, 5:28 pm

@FIB is this solved for now ?




APE
Manager
Manager

Male Posts : 8618
Reputation : 751
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Up time and down time

Post by FIB on July 27th 2015, 10:23 pm

For now but might need to return? I a little bit of down time in the early hours

FIB
Forumember

Male Posts : 490
Reputation : 2
Language : English
Location : UK

http://ourbulgariaforum.freeforums.eu/

Back to top Go down

Solved Re: Up time and down time

Post by APE on July 28th 2015, 1:58 am

Yes there was a little down time today it was down to the datercenter problems
found here http://help.forumotion.com/t142107-important-maintenance-page-on-july-27th
This is now over and all forums should be back up and running
if you need this reopen please pm me this threads link and i will be happy to reopen it for you

Topic solved and archived




APE
Manager
Manager

Male Posts : 8618
Reputation : 751
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum