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Credits management cannot buy credits

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Pro Admin Credits management cannot buy credits

Post by Ken Litt on July 31st 2015, 7:40 pm

There's a problem with the merchant's PayPal account. Please try again later. 


I cannot buy credits to remove the ads for this site, please 

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Pro Admin Re: Credits management cannot buy credits

Post by brandon_g on July 31st 2015, 7:43 pm

Hello,

Are you reffering to your forum or the support forum? What is the url to your forum?

-Brandon


Remember to mark your topic when a solution is found.

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Pro Admin Re: Credits management cannot buy credits

Post by Ken Litt on July 31st 2015, 7:47 pm

The forum is:
nwmnorwalk.editboard.com

You need an account to view anything on it, and you need to be approved by an admin first
I am honestly not sure who to direct this question to though, or how to go about resolving it. My superior wanted a website created for this company to use as a chat hub but I need to take out the ads.

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Pro Admin Re: Credits management cannot buy credits

Post by Ken Litt on July 31st 2015, 8:05 pm

@brandon_g wrote:Hello,

Are you reffering to your forum or the support forum? What is the url to your forum?

-Brandon
I am referring to my forum 
nwmnorwalk.editboard.com

The financial institution has declined your payment.
Therefore, we cannot honour your request.
Refusal code: 13105
In case of technical problems concerning the payment, contact Allopass Customer Support

and paypal said they are not accepting it either...

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Pro Admin Re: Credits management cannot buy credits

Post by brandon_g on July 31st 2015, 8:09 pm

You are the Founder of the forum correct? You are trying to use paypal? What happens when you try to use it? Do you get an error?



Edit: I see the error message you put in now. Are you using a credit card? If so, have you tried another one? Maybe the card is bad or not accepted.

-Brandon

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Pro Admin Re: Credits management cannot buy credits

Post by Ken Litt on July 31st 2015, 8:19 pm

@brandon_g wrote:You are the Founder of the forum correct? You are trying to use paypal? What happens when you try to use it? Do you get an error?



Edit: I see the error message you put in now. Are you using a credit card? If so, have you tried another one? Maybe the card is bad or not accepted.

-Brandon
Yes I am the founder and admin, I have tried paypal and card, neither work they say the merchant isn't accepting the funds

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Pro Admin Re: Credits management cannot buy credits

Post by brandon_g on July 31st 2015, 8:42 pm

Hmm.... May not be much we can do then for now, we may need the assistance of @Buttercup . Be advised, however, that because its Friday and she doesn't work weekends, you might not get an answer until Monday.


-Brandon


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Pro Admin Re: Credits management cannot buy credits

Post by Niko on July 31st 2015, 9:55 pm

Hello @Ken Litt

could you provide me the country where you are trying to buy credits from? (America, France, India, etc..)
because PayPal imposed some limitations for some forums and this can be the reason. I am not sure, as brandon_g said you should wait for Buttercup, otherwise you may need to try with another paying solution Wink

Let me know! :rose:

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Pro Admin Re: Credits management cannot buy credits

Post by brandon_g on July 31st 2015, 10:04 pm

Hi @Niko,

I believe he also tried Allopass with similar results.


-Brandon


Remember to mark your topic when a solution is found.

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Pro Admin Re: Credits management cannot buy credits

Post by Leviosa on August 3rd 2015, 9:35 am

Hello

It seems we currently have some payment issue. The problem has been reported to our technicians Smile Thanks for your patience


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Pro Admin Re: Credits management cannot buy credits

Post by efbe on August 9th 2015, 1:45 pm

I hope this Paypal issue will get sorted out soon... i have 2 forums up for url renewal and add removal within a month. It seems i have bad luck, every time i need to buy credits, there's a problem with Paypal Sad

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Pro Admin Re: Credits management cannot buy credits

Post by BlackScorpion on August 10th 2015, 6:07 am

did you guys see this message


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Pro Admin Re: Credits management cannot buy credits

Post by Leviosa on August 10th 2015, 4:05 pm

Hello

Paypal is still not available for the moment but you can use Skrill.
Could you please give me the forum url for which the domain name is about expiring? Thanks


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Pro Admin Re: Credits management cannot buy credits

Post by efbe on August 11th 2015, 1:24 am

Sorry, but Skrill is not another option for me, Paypal is the only way i can buy credits. 

My forum still has 40 days before i need to renew the url and add removal. I have been with Forumotion since 2007 and have had great service over that time. If the Paypal option is not back soon, then i think it will be time to move on.

Cheers.

http://www.bloodntars.net/

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Pro Admin Re: Credits management cannot buy credits

Post by SLGray on August 11th 2015, 1:45 am

Forumotion is not the issue.  The issue is on PayPal side.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin I can't even buy credits using a Credit Card ?-USD

Post by Singer on August 11th 2015, 9:56 pm

Hello but I can't even buy credits using a CC ?-USD  --I tired twice and it said error ? and I have 24 hrs ? help.. anyone ? Crying or Very sad hairweftingtapeforum.com.

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Pro Admin Re: Credits management cannot buy credits

Post by Leviosa on August 12th 2015, 9:39 am

@Singer wrote:Hello but I can't even buy credits using a CC ?-USD  --I tired twice and it said error ? and I have 24 hrs ? help.. anyone ? Crying or Very sad hairweftingtapeforum.com.
Hello @singer

Did you try to buy credit using Skrill service? Could you please provide a screenshot of the error message and the email address you were using to buy credit?

Thanks in advance for your help.


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