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Hello i have a problem with my forum

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In progress Hello i have a problem with my forum

Post by Asher1 on August 2nd 2015, 6:05 pm

Hello and nice to meet i a new in here and i have like a long time forum.. before some day you make work in website and now i have a problem with my forum if someone register to my forum then i need accept and i get email foractivate and in options is else this a picturehttps://servimg.com/image_preview.php?i=901&u=14354385
if someone admin he can please help this to be good thanks for help

Asher1
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In progress Re: Hello i have a problem with my forum

Post by brandon_g on August 2nd 2015, 7:12 pm

Hello,


Let me see if I understand your problem correctly, your forum activation is set to 'Admin' and you don't want it to be, correct?


If so, you can change this in ACP (Admin panel)-->Users and groups-->User options--> Where it says 'New accounts activation', tick this to 'User' or 'No Activation' (your choice) and save.


-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 2nd 2015, 7:22 pm

if do you see from a picture i up i do it and i save but before a last time when theforumotion working and i see this a problem anyway if someone can do something this my forumhttp://mircx.forumotion.net/forum

Asher1
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In progress Re: Hello i have a problem with my forum

Post by brandon_g on August 2nd 2015, 7:39 pm

Your saying it has always been set to that? Yet you still recieve emails to activate them? Can you try setting it to 'Admin', saving then putting it back to 'No activation' and saving to see if this helps. Sometimes this can reset your settings serverside.


-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 2nd 2015, 7:43 pm

how i rest this? you can please explain to me?

Asher1
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In progress Re: Hello i have a problem with my forum

Post by brandon_g on August 2nd 2015, 7:46 pm

You know where you set it to 'No activation' right? Well do that same thing, except this time tick 'Admin' and save.


Then change it back again to 'No activation' and save.


-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 2nd 2015, 7:55 pm

ok i do what you explain to me and look i up two picture what i see
this the options in adminhttps://servimg.com/image_preview.php?i=902&u=14354385
and this after i`m save then i check this with register and i get this
https://servimg.com/image_preview.php?i=903&u=14354385

Asher1
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In progress Re: Hello i have a problem with my forum

Post by brandon_g on August 2nd 2015, 8:07 pm

Well, if the above didn't work, then I don't know. Might be a problem only staff or the pro admin can look into. I would for a staff member to reply.


-Brandon


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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 2nd 2015, 8:12 pm

ok thank you about your help

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In progress Re: Hello i have a problem with my forum

Post by brandon_g on August 2nd 2015, 8:42 pm

No problem, sorry I couldn't be of more help Sad.


-Brandon


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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 2nd 2015, 8:44 pm

this ok my friend and this a one time i have a problem like this this my forum i use like years 2009 Smilea long time

Asher1
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In progress Re: Hello i have a problem with my forum

Post by brandon_g on August 2nd 2015, 8:47 pm

Actually, there is 1 more thing we can try. Have you tried reschronizing your forum? This can be done in ACP-->General-->Configuration , scroll down until you see 're schronize forum'. Try that and see if it helps at all?


-Brandon


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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 3rd 2015, 11:51 pm

nothing my friend no work i happy if someone the admin in here can fix it beacuse is have problem

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In progress Re: Hello i have a problem with my forum

Post by SLGray on August 4th 2015, 6:31 am

Are you using the founder account? There is a new feature where if the forum is not active, the register activation setting is changed to admin.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 4th 2015, 6:39 am

i do everything but nothing work if you can fix it or someone i to be happy

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In progress Re: Hello i have a problem with my forum

Post by SLGray on August 4th 2015, 6:40 am

When you log into your forum, are you using the founder account (u1)?


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Never post your email in public.


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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 4th 2015, 6:43 am

i`m admin there i use with Admin and i try do everything this a problem when the forumontion make work in all forums and i get a problem

Asher1
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In progress Re: Hello i have a problem with my forum

Post by SLGray on August 4th 2015, 6:50 am

So you are not the founder?


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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 4th 2015, 11:12 am

i`m but i told to you when forumotion make work on forum then i get a problem i up to you some picture

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In progress Re: Hello i have a problem with my forum

Post by SLGray on August 4th 2015, 8:04 pm

Does your forum have much activity? Forumotion has has updated the spam system to turn the activation option to admin when then forum is not active.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 4th 2015, 8:27 pm

no is no have very muchactivity my forum is mircx irc i try put in here the address but i cant

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In progress Re: Hello i have a problem with my forum

Post by brandon_g on August 4th 2015, 8:33 pm

@SLGray wrote:Does your forum have much activity? Forumotion has has updated the spam system to turn the activation option to admin when then forum is not active.


Even so, the Founder should be able to set it back to the original setting. Which it is not allowing him to do.



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In progress Re: Hello i have a problem with my forum

Post by Asher1 on August 4th 2015, 9:04 pm

anyway my friend everything is fine only the problem and i no see where i can restart or configure the forum i happy if someone in here manager can help to me about this
mircx.forumotion.net/

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