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Can't buy credit

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In progress Can't buy credit

Post by sakyle on August 5th 2015, 4:21 pm

Hi there,

I'm trying to buy credits to remove ads. The Skrill payment system keeps giving me error messages--payments won't go through. The Allopass system doesn't seem to have an option for the US?

Please let me know how I can remove ads. Thanks.
Angela

yarwa.forumotion.com

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In progress Re: Can't buy credit

Post by Russel on August 5th 2015, 4:40 pm

Hello @sakyle,

I would just like to ask what is the error message you've encountered? For more information, you can go this link for the payment method using Skrill

http://help.forumotion.com/t136982-new-payment-method-skrill

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In progress Re: Can't buy credit

Post by Leviosa on August 5th 2015, 4:49 pm

Hello

Could you please provide a screenshot of the error message when you're trying to use Skrill? It could be very helpful to know where the problem comes from Wink
Paypall is not working for the moment as you can see on this announcement.

Normally Paypal should come back next Monday. By consequence, you have to wait for Monday.

Be sure we are doing our best to solve the problem as fast as possible.

Thanks for your understanding


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In progress Re: Can't buy credit

Post by sakyle on August 5th 2015, 4:58 pm

Here's a screenshot:


Doesn't seem to matter which browser I use, or which card. Always the same error.

Monday should be fine, if I can use Paypal at that time. Thanks!

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In progress Re: Can't buy credit

Post by Leviosa on August 5th 2015, 5:03 pm

Ok thanks for your feedback! We are sorry Shocked

EDIT: hello @sakyle could you please send me via private message the email address you used to pay with Skrill? Thanks for your help :rose:


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