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Post by Unitedreview on August 22nd 2015, 5:30 pm

Hi! Just a quick problem I'm experiencing, I'm currently operating a forum, as an admin, I'm a able to post replies to topics on the mobile version. However the public/guests can only do it via the desktop version, the mobile version does not have a 'reply' option. Maybe I know if there's any settings that I'm missing out or do I have to change anything? Responsive very much appreciated, thank you!

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In progress Re: Forum replies/comments

Post by SLGray on August 22nd 2015, 8:29 pm

Can the public and guests post replies when they switch to the classic version?


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In progress Re: Forum replies/comments

Post by Unitedreview on August 22nd 2015, 8:30 pm

Yes they're able to! But when converted to the mobile version, the reply pop up box doesn't seem to appear!

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In progress Re: Forum replies/comments

Post by Nemo on August 23rd 2015, 12:53 am

Hello @Unitedreview,

Could you please confirm that you are talking about this forum?
If yes, I am able to reproduce your problem.
Could you check if your problem is solved when you go to your ACP(Admin Control Panel) > General > Messages and e-mails > Configuration > Messages > Allow Quick Reply : Yes.

However, this function will add a quick reply box in the desktop version too.

Hello

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In progress Re: Forum replies/comments

Post by Unitedreview on August 23rd 2015, 3:40 am

Hi, yes this is the forum! I went to check and realised the option of 'allow quick reply' is already checked, however the 'quick reply' box is still not appearing!
Thank you very much for you help!Smile

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