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Email Activation Links not working

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Email Activation Links not working

Post by GreatOne88 on August 23rd 2015, 10:58 pm

Type: Phbb3

Hi Guys,

We have launched our site tonight but all users trying to register have advised that the activation links are not working and just show a server error. We have found a small temp fix, in that if a user places www. in front of the copied link into the address bar, it will then work.

Any assistance would be appreciated as we are expecting traffic tonight.


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Re: Email Activation Links not working

Post by brandon_g on August 24th 2015, 2:45 am


May you provide a screenshot of the error seen.


Remember to mark your topic when a solution is found.
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Re: Email Activation Links not working

Post by YoshiGM on August 24th 2015, 3:41 am

You can activate the accounts in you ACP:

Users & Groups > Inactive Users > Select the users that don't activated their account > Click Activate.

By the way, you can provide the error as brandon_g said

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