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Login problem on Pc

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In progress Login problem on Pc

Post by virspydzbyte on August 26th 2015, 8:31 am

Hi, on my new forum lssaaua.motionforum.net users are unable to login with pc browsers...firefox,IE,chrome,opera etc. even i cant login. after inputing username and password it is supposed to load to the index or portal as the case may be. but it doesnt, it just goes back to the login page again. users can only login successfully through mobile phone browsers. please what can cause this? because of this same issue i deleted my other forum. thanks in anticipation.

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In progress Re: Login problem on Pc

Post by Guest on August 26th 2015, 9:13 am


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In progress Re: Login problem on Pc

Post by brandon_g on August 26th 2015, 1:35 pm



I think everyone is having the problem, not just him.

______________________________________________________________
Hello,


Let me see if I understand correctly, your saying on computers your forum won't let anyone login but on a mobile device it does? You say all users, not just you have this problem, correct? If so, may you provide us with screenshots of the issue as well as the url to your forum?

-Brandon

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In progress Re: Login problem on Pc

Post by virspydzbyte on August 26th 2015, 4:02 pm

Yes every user not just me. the url is lssaaua.motionforum.net only through mobile have we been able to login.

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In progress Re: Login problem on Pc

Post by brandon_g on August 26th 2015, 4:25 pm

May you provide us with a test account? One without Admin rights? That way we can run tests to see if we can duplicate the problem.


-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: Login problem on Pc

Post by virspydzbyte on August 26th 2015, 6:45 pm

ok. this is my non admin account: username virspydzbyte password:virusdetected

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In progress Re: Login problem on Pc

Post by brandon_g on August 26th 2015, 8:36 pm

Ok, I managed to login just fine, though I am using my phone on classic version.


Someone else may have to test it from a pc Sad.

-Brandon


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In progress Re: Login problem on Pc

Post by SLGray on August 26th 2015, 9:03 pm

@virspydzbyte wrote:ok. this is my non admin account: username virspydzbyte password:virusdetected
I was able to log in just fine on PC (Firefox).

Are you getting any kind of message when you or your members try?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Login problem on Pc

Post by brandon_g on August 26th 2015, 11:20 pm

Yeah, just add on to what SLGray asks, if you do get an error message, may you provide a screenshot of it?


-Brandon


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In progress Re: Login problem on Pc

Post by Niko on August 27th 2015, 12:30 am

Hello,

as for the others, I managed to login correctly.. did you have the same problem even with the login through the test account you provided? Wink

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