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Facebook connect failed

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Solved Facebook connect failed

Post by Herry Sudrajat on August 30th 2015, 1:01 am

hello, i have some problem.

i'm following this section to create facebook connect >> http://help.forumotion.com/t73698-facebook-connect
but it's not work and result look like this:



how to fix it?

Herry Sudrajat
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Solved Re: Facebook connect failed

Post by brandon_g on August 30th 2015, 2:43 am

Hello,


You have to affilate your account in your profile. After you do that, it should he work.



Note: Thag for some odd unexplainable reason, if you try to login using the FB account that you made the app with, you will get this error, I got that error as well and still do, however, when I tried to login with a different FB account (not my primary one) it worked. That is how my FB connect is indeed working. I bet yours is too, just for you.


-Brandon


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Solved Re: Facebook connect failed

Post by Herry Sudrajat on August 30th 2015, 8:51 am

my facebook profile has been connected, but the login doesn't work.
when i go to other accounts, it only works in the beginning. then an error message will appear.

Herry Sudrajat
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http://www.dkvdaily.com/

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Solved Re: Facebook connect failed

Post by brandon_g on August 30th 2015, 12:48 pm

Is the app online/public?


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Solved Re: Facebook connect failed

Post by SLGray on August 30th 2015, 3:52 pm

I noticed in profile you are using punBB. Do you have modified templates? If yes, please read this: http://help.forumotion.com/t73698-facebook-connect#473973 .


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Solved Re: Facebook connect failed

Post by Herry Sudrajat on August 30th 2015, 5:17 pm

@brandon_g wrote:Is the app online/public?

yes sure, but not work to connect

Herry Sudrajat
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Solved Re: Facebook connect failed

Post by Herry Sudrajat on August 30th 2015, 5:18 pm

@SLGray wrote:I noticed in profile you are using punBB. Do you have modified templates? If yes, please read this: http://help.forumotion.com/t73698-facebook-connect#473973 .

i've tried, still not work

Herry Sudrajat
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http://www.dkvdaily.com/

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Solved Re: Facebook connect failed

Post by SLGray on August 30th 2015, 6:22 pm

The message sounds like it is an issue on Facebook side.


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Solved Re: Facebook connect failed

Post by brandon_g on August 30th 2015, 6:39 pm

Is this the url to your forum: http://www.dkvdaily.com/forum ?

-Brandon


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Solved Re: Facebook connect failed

Post by Leviosa on August 31st 2015, 11:49 am

Hello

You have to disallow the automatic connection on your forum. There is a conflict between that option and Facebook connect Smile
Normally it should work Smile

Let me know :rose:


No help without your forum url
No support via private message



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Solved Re: Facebook connect failed

Post by Herry Sudrajat on August 31st 2015, 6:27 pm

@SLGray wrote:The message sounds like it is an issue on Facebook side.

i don't know where the problem, but i need this feature. some members asked this feature does not work

@brandon_g wrote:Is this the url to your forum: http://www.dkvdaily.com/forum ?

-Brandon

yea, it's my forum

Buttercup wrote:Hello

You have to disallow the automatic connection on your forum. There is a conflict between that option and Facebook connect Smile
Normally it should work Smile

Let me know :rose:

i have tried, but still not work Shit

Herry Sudrajat
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Solved Re: Facebook connect failed

Post by SLGray on August 31st 2015, 7:00 pm

Did you deactivate the automatic connection in the administration panel? Is this only happening to you or all your members?


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Solved Re: Facebook connect failed

Post by brandon_g on August 31st 2015, 7:28 pm

@Herry Sudrajat wrote:
@brandon_g wrote:Is this the url to your forum: http://www.dkvdaily.com/forum ?

-Brandon

yea, it's my forum


I managed to register successfully using FB on the site above (I registered under the username Brandon_G, I changed the name to protect my privacy, but I hit the register with FB button, may you please delete my account when you see it, it should be in the inactivate users section, thanks).

Your connect feature seems to working, atleast for me. You may want to ask your users to try registering with theirs, I can assure you it is more likely working, just not for you.


-Brandon

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Solved Re: Facebook connect failed

Post by Herry Sudrajat on August 31st 2015, 8:40 pm

@SLGray wrote:Did you deactivate the automatic connection in the administration panel? Is this only happening to you or all your members?

i don't know how many members, the feature sometimes works and sometimes doesn't work

@brandon_g wrote:
@Herry Sudrajat wrote:
@brandon_g wrote:Is this the url to your forum: http://www.dkvdaily.com/forum ?

-Brandon

yea, it's my forum


I managed to register successfully using FB on the site above (I registered under the username Brandon_G, I changed the name to protect my privacy, but I hit the register with FB button, may you please delete my account when you see it, it should be in the inactivate users section, thanks).

Your connect feature seems to working, atleast for me. You may want to ask your users to try registering with theirs, I can assure you it is more likely working, just not for you.


-Brandon

i have tried many times, this works. but it did not work entirely. i often encounter failed to login
i have removed your account, you can try to re-register and login, then logout and try to sign in with facebook.

Herry Sudrajat
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Solved Re: Facebook connect failed

Post by brandon_g on August 31st 2015, 8:51 pm

I believe it all worked, I just think it may not work for you. For some strange unexplainable reason, if you try to login using the FB account you used to create the app, it will not work and will create errors. I still can not login with mine to this day with my primary one, but the secondary account I use as the forum's account I can register, login, logout with no problems once so ever. I tested it on my test forum before moving it to my main one. Works, just not my primary. Not that it matters, not worried about joining on that one, I have a perfectly good Founder/Admin account to use Very Happy.


My point is: I think from that aspect it is on Facebook's side of things and I don't think is much more we can try to do to assist you with this problem here on the support forum. I mean I think myself and everyone else above has recommended and suggested all we could to help get your issue resolved.



-Brandon


Last edited by brandon_g on August 31st 2015, 10:34 pm; edited 1 time in total

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Solved Re: Facebook connect failed

Post by SLGray on August 31st 2015, 10:28 pm

The Facebook Connect option is for Facebook (personal) accounts, not accounts you used to create apps.


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Solved Re: Facebook connect failed

Post by Herry Sudrajat on August 31st 2015, 11:02 pm

okay, i think this is enough.. thank you @brandon_g @SLGray and @Buttercup Very good

Herry Sudrajat
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Solved Re: Facebook connect failed

Post by SLGray on August 31st 2015, 11:08 pm

Topic solved and archived


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