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Cant change user emil says invalid

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In progress Cant change user emil says invalid

Post by HAGster1969 on September 21st 2015, 9:17 pm

Hi All,

Ive just set up a forum and and used my own domain name (forum.spotlightyourmp.com)

Im having trouble changing a users email address.

I go to administration panel - users & groups - search users - then I select the user I want to change.

I can put in any other email and click save ok but every time I enter in 'info@spotlightyourmp.com'
on saving I get the error message not valid email.

How can this be the email is up and running and usable.

Is there some strange thing going on that I cant use an email associated with the domain name im using for the site ?

Regards Guy

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In progress Re: Cant change user emil says invalid

Post by SLGray on September 21st 2015, 9:26 pm

I believe you can only use emails like Hotmail, Gmail, etc. I believe emails related to sites are not considered valid.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Cant change user emil says invalid

Post by HAGster1969 on September 21st 2015, 10:08 pm

On another user I have used another domain I own for the email which is a private domain not a hotmail etc, so im a little confused.

Regards Guy

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In progress Re: Cant change user emil says invalid

Post by brandon_g on September 21st 2015, 10:17 pm

@HAGster1969 wrote:On another user I have used another domain I own for the email which is a private domain not a hotmail etc, so im a little confused.

Regards Guy

Hello,

What was the private email address that worked? Just give the end of it (I.e @emaildomainname.com) not the beginning ( I.e personalizedpart@soandso.com).

May you also provide a screenshot of the error message you get?

-Brandon

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In progress Re: Cant change user emil says invalid

Post by Niko on September 24th 2015, 1:46 pm

Hello @HAGster1969

for security reasons forumotion anti-spam tool does not accept info@DOMAIN email addresses. The problem is not in the domain of your forum but in info@.

The only solution is to try with another email account :rose:

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In progress Re: Cant change user emil says invalid

Post by Leviosa on September 24th 2015, 2:26 pm

@HAGster1969 wrote:Hi All,

Ive just set up a forum and and used my own domain name (forum.spotlightyourmp.com)

Im having trouble changing a users email address.

I go to administration panel - users & groups - search users - then I select the user I want to change.

I can put in any other email and click save ok but every time I enter in 'info@spotlightyourmp.com'
on saving I get the error message not valid email.

How can this be the email is up and running and usable.

Is there some strange thing going on that I cant use an email associated with the domain name im using for the site ?

Regards Guy


No help without your forum url
No support via private message



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