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Changing a password

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Solved Changing a password

Post by LilaP on September 30th 2015, 9:18 pm

I am the owner of the group and am wondering am I able to change up a password for one of the members? she tried her old one and its not letting her in. I have 2 ppl having this problem.
thank you
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Solved Re: Changing a password

Post by SLGray on September 30th 2015, 9:23 pm

You can here:

AP > Users & Groups > Users > Search Users
Press the usernames which will load their profiles. Change the passwords then inform the members of the new passwords.


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Solved Re: Changing a password

Post by LilaP on September 30th 2015, 9:24 pm

can I not just click on their name in the memberlist and change it in their profile?
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Solved Re: Changing a password

Post by LilaP on September 30th 2015, 9:27 pm

ok tyvm for your help..hagd
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Solved Re: Changing a password

Post by SLGray on September 30th 2015, 9:28 pm

You can not change it there. Scroll down and you sure see a link that says profile. Press it and the profile will load in the administration panel.


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Solved Re: Changing a password

Post by LilaP on September 30th 2015, 9:31 pm

yes I did as you told me to do. so I will wait and see if they get in. ty
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Solved Re: Changing a password

Post by brandon_g on October 6th 2015, 2:32 pm

Is this solved?


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Solved Re: Changing a password

Post by LilaP on October 6th 2015, 6:50 pm

yes this is solved..tyvm
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Solved Re: Changing a password

Post by brandon_g on October 6th 2015, 8:00 pm

Topic solved and archived ~ brandon_g


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