Chatbox not showing messages

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In progress Chatbox not showing messages

Post by whitestone on October 7th 2015, 3:32 pm

So the chatbox is not showing messages directly, only when you press on the 'archive' button. Anyone know how to disable it? I want see all mesages directly in the chatbox.

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In progress Re: Chatbox not showing messages

Post by brandon_g on October 7th 2015, 4:38 pm

Hello,

What exactly do you mean by the messages don't show? Do you mean don't they dont automatically show new messages? May you provide a screenshot of the issue so we can better understand your problem?

-Brandon


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In progress Re: Chatbox not showing messages

Post by whitestone on October 7th 2015, 4:42 pm



Only when I press the Archives button I see Older chats.
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In progress Re: Chatbox not showing messages

Post by brandon_g on October 7th 2015, 5:10 pm

Yes, that is what is supposed to happen. Whenever you are disconnected from the chat and/or re connect to the chat, the chatbox will start a new chat session for you. This means that only messages posted since you last re connected will be shown in the main chat, to see other messages you must hit the archives button. This keeps the chatbox from becoming cluttered and reduces the amount of scrolling in the main chat.

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In progress Re: Chatbox not showing messages

Post by whitestone on October 8th 2015, 3:21 pm

Yes, but is there a way to show everytime show all messages? Or at least from the past 7 days or something?
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In progress Re: Chatbox not showing messages

Post by brandon_g on October 8th 2015, 3:25 pm

I do not believe so, that system is set up server side. There isn't really anything one can do about this (atleast that I know of), sorry Sad.

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