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Abuse Report I don't understand what to do

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Solved Abuse Report I don't understand what to do

Post by jeffcpr on October 10th 2015, 12:53 am

It looks like a member that is not involved has reported my forum Write and Send Newsletters as Spam. Problem is the person did not leave a name for me to remove them from the mailing list. The link address associated with this is as follow.
http://floattubeforum.do-talk.com/nlu/8506042%20331/z5.613rdf.5e/eTFpc3R4VktpdkpxQUJSTHB5R2ViQXJaUHJ6Y0ZPRktQK05yREsrZzZ6VmhjTnVpai9Hd3NZckMyZ2gwZGN2eQ

It takes me know where and again I don't' know who it is, can you help with this, thanks

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Solved Re: Abuse Report I don't understand what to do

Post by brandon_g on October 10th 2015, 12:58 am

Hello,


What exactly do you mean by a report? Do mean a report to you ACP (Admin panel) from the report an abuse link, or one to the litigation team? If they didnt leave a name or email address, I don't know how they could expect for their name and email to be removed from the mailing list, there is not much you can to find out who it is.

-Brandon


Remember to mark your topic when a solution is found.

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Solved Re: Abuse Report I don't understand what to do

Post by jeffcpr on October 10th 2015, 1:08 am

Ya I think you are right here is what I received in my email.



I just want to make sure that I did not do anything wrong and if so I want to make sure I fix it. But I think I am ok and will just need to figure out a different way to find out who this came from.

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Solved Re: Abuse Report I don't understand what to do

Post by SLGray on October 10th 2015, 3:28 am

That email is from your forum to inform you that a report has been sent. It should appear here:

AP > Misc. > Reports


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Abuse Report I don't understand what to do

Post by jeffcpr on October 10th 2015, 5:10 am

Ya I saw that but it goes nowhere for me and the "?" That shows there message just says kindly "I don't what to recieve newsletters anymore." Looks like it is one person just going to let it go thanks for your help.

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Solved Re: Abuse Report I don't understand what to do

Post by SLGray on October 10th 2015, 5:28 am

I had a similar situation. The only way I figure it out was the person replied to one of the emails.

Maybe you should send a newsletter asking the whoever is receiving unwanted emails to reply to the newsletter.


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Solved Re: Abuse Report I don't understand what to do

Post by jeffcpr on October 10th 2015, 5:33 am

I was think the samething maybe I will thanks

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Solved Re: Abuse Report I don't understand what to do

Post by brandon_g on October 10th 2015, 5:35 am

Is this solved now?

-Brandon


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Solved Re: Abuse Report I don't understand what to do

Post by jeffcpr on October 10th 2015, 6:37 am

Ya I think so lock it up thanks everyone.

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Solved Re: Abuse Report I don't understand what to do

Post by brandon_g on October 10th 2015, 1:27 pm

Alrighty, if anything comes up, feel free to send me a pm with the link to this topic requesting an unlock.
Topic marked solved and archived ~ brandon_g


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