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How to change payment information, or who can I email?

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In progress How to change payment information, or who can I email?

Post by tchalfant on October 31st 2015, 8:06 am

Hello,
I became forum owner and now we are 11 days from renewing. Payment is in the old owners name, is there a way in the tools panel to change this?
Thank you in advance.
Peace,
Tom

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In progress Re: How to change payment information, or who can I email?

Post by APE on October 31st 2015, 12:26 pm

If you are the new founder you should see the tools to pay for credits you just click on the one you want to pay by.

There should not be any name set to the account as the founders account is the one one that can see that tool in the ACP. it don't matter what name is on the account.




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In progress Re: How to change payment information, or who can I email?

Post by SLGray on October 31st 2015, 7:45 pm

Are you using the founder account? Only the founder account can see the credit section in the administration panel. There is no need change anything if you are using the founder account.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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