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Transfering my existing doman to forumotion

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Solved Transfering my existing doman to forumotion

Post by stevewildman on November 12th 2015, 12:57 am

Hello, I have searched thru the read me file and searched for domain transfers and really haven't located a solution that fits my needs.
I have a existing domain that expires on 10-16-2016 with Bluehost. it's name is realhardcoreracing.com My service account for my site at Bluehost expires in 3 days, I have built a site here on forumotion named realhardcoreracing.forumotion.com.
I would like to use my domain to my forumotion address realhardcoreracing.forumotion.com.
On my Bluehost account setting I was told by their staff to use their custom nameserver
It has 2 block areas for me to enter website info, nothing about cname.
Here is my current nameserver set up
ns1.bluehost.com 74.220.195.31
ns2.bluehost.com 69.89.16.4
I Guess ns1 is the front side of the website and ns2 is the cpanel side
Those 2 blocks for the custom nameserver at bluehost do I point both blocks to realhardcoreracing.forumotion.com
Any help to get this done correctly,Thanks Steve




Last edited by stevewildman on November 12th 2015, 9:26 pm; edited 2 times in total
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Solved Re: Transfering my existing doman to forumotion

Post by brandon_g on November 12th 2015, 1:46 am

Hello,

This tutorial should be able to help you with this: http://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board .

-Brandon


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Solved Re: Transfering my existing doman to forumotion

Post by stevewildman on November 12th 2015, 2:23 am

Brandon thanks for the quick reply, but I had read this tutorial and many others and I do not have the option of CNAME from my current host, Just 2 blocks to add forwards addresses.
I talked to the techs at Bluehost and this is my only option. They say it will work if I use the right info.
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Solved Re: Transfering my existing doman to forumotion

Post by brandon_g on November 12th 2015, 2:42 am

Well have you followed the instructions from the other host? Have you entered your domain name url in your forum ACP (same place the tutorial indicated).

-Brandon


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Solved Re: Transfering my existing doman to forumotion

Post by stevewildman on November 12th 2015, 2:50 am

Brandon, I have 2 spaces to fill, NS1 and NS2, and no not yet on the acp that has to be done last? correct?
I have looked on my host site and I think the tech over there. I will call them in the morning as I saw a transfer method which included CNAME but he said I could only use the custom method.


Last edited by stevewildman on November 12th 2015, 3:24 am; edited 2 times in total (Reason for editing : to add info)
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Solved Re: Transfering my existing doman to forumotion

Post by brandon_g on November 12th 2015, 3:11 am

I would try adding it in the ACP now. That should begin making a redirection to your forum.

Do you know what NS1 and NS2 are?

-Brandon


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Solved Re: Transfering my existing doman to forumotion

Post by stevewildman on November 12th 2015, 3:29 am

Brandon I just did, try the acp name no go.The NS1 should be realhardcoreracing.forumotion.com
I am asking about the other NS2 I have not a clue, I do know it carry's email stats etc info.
I think I got a un informed tech today or he just blew me off due to it being time for his break or go home time.
I can say this, all the techs I had used there in the past were 110% above board
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Solved Re: Transfering my existing doman to forumotion

Post by brandon_g on November 12th 2015, 3:49 am

Well as it is their system, you may want ask what NS2 is. As it is not our system, we can't really help you very much in that regard.

-Brandon


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Solved Re: Transfering my existing doman to forumotion

Post by stevewildman on November 12th 2015, 4:10 am

Brandon, Thanks and I mean that most times I figure things out on my on, as I said I went back to their panel and searched and their is a CNAME process, the tech was saying I could only use their custom nameserver which has the 2 spots ns1 and ns2.
He very well could had a valid reason for pointing me to the custom nameserver, In doing some reading I found I may not be able to move/transfer my NS using CNAME info for 60 days due to date renewed of my domain.
I will phone them and find out tomorrow. Thanks again Steve
PS I have not changed anything yet, My old site still has 2 days left on contract.
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Solved Re: Transfering my existing doman to forumotion

Post by brandon_g on November 12th 2015, 4:19 am

Alright then, let us know of the results of your phone call or otherwise when you can use the cname. Smile

-Brandon


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Solved Re: Transfering my existing doman to forumotion

Post by stevewildman on November 12th 2015, 5:10 am

Brandon here is a short video showing there process you can see the NS1 and 2 I was speaking of.The EPP Code is a password that must be given to a registrar to initiate a transfer. A transfer to another registrar cannot be started without the correct EPP code.
WARNING - If you transfer your domain realhardcoreracing.com before 2015-12-02 then the Gaining Registrar may deduct one year from your paid registration which CANNOT be refunded.




Answer to other question's yes my domain is unlocked, yes I have a epp code,


Last edited by stevewildman on November 12th 2015, 5:42 am; edited 1 time in total (Reason for editing : add and edit)
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Solved Re: Transfering my existing doman to forumotion

Post by SLGray on November 12th 2015, 7:42 am

Maybe you need to talk to a different person where you have the domain name. Maybe that person could explain the process better.


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Solved Re: Transfering my existing doman to forumotion

Post by stevewildman on November 12th 2015, 9:23 pm

Brandon and SLGray thanks for your help and directions. I did reach a New Tech today and I explained yesterdays convo and he quickly got me straightened out and also the tech from yesterday was brought up to the proper way to point my domain.
To help anyone in the future in your Bluehost Cpanel on the header go to domains/zone editor and follow the guide from forumotion: http://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board .
It took all of 5 minutes to do. Thanks again for the Help folks Steve
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Solved Re: Transfering my existing doman to forumotion

Post by brandon_g on November 12th 2015, 9:56 pm

Your welcome anytime! Glad you managed to get it strightened out Very Happy.


Topic solved and archived ~ brandon_g


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