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Exceeded total storage space

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Solved Exceeded total storage space

Post by Tansy Firedragon on December 19th 2015, 12:16 pm

Hello

I am trying to upload an MP3 file to my forum - the file is 5.65MB in size but I get this error message:

Could not upload file : exceeded total storage space. (Free space : 2166)

I have checked and the storage on the forum that I have says I have 670MB free (I pay to have storage)

Any ideas as to why it won't upload please?

The forum is www.kitchenwitchhearth.com

Thanks

Tansy Firedragon
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Solved Re: Exceeded total storage space

Post by brandon_g on December 19th 2015, 3:32 pm

Hello,

Try making sure the limit per attachment in the admin panel is set to high number. I had this problem when I first enabled the attachment system on my forum, after awhile of playing around, I finally got the file size limit high enough for me to upload audio files without trouble. Just try around playing around with it and you should get it eventually. Smile

-Brandon


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Solved Re: Exceeded total storage space

Post by SLGray on December 19th 2015, 7:56 pm

It is referring to the size allowed for an attachment in a post.

Change it here: AP > General > Messages & Emails > Attachments
Attachments Section
Maximum attachment size:

Also you need to make sure that members and moderators are allowed a large space to upload large files.
Maximum allowed space for members:
Maximum allowed space for moderators:


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Solved Re: Exceeded total storage space

Post by Tansy Firedragon on December 21st 2015, 10:27 am

Thank you it wasn't specifically either of those but it was adjustable in that section - the 'allowed space for attachments' wasn't adjusted correctly. So all sorted now.

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Solved Re: Exceeded total storage space

Post by SLGray on December 21st 2015, 10:42 am

Topic solved and archived


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