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No back-up since 10th Decmber

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In progress No back-up since 10th Decmber

Post by troyeccles on December 30th 2015, 7:12 am

Hello,

I need to recover an image that was in an archived forum topic that was deleted a few months ago.
I've been into the founder utils and found the back up section, however, I'm not prepared to revert the site back to how it was in order to recover that file as I see no current back-up to restore the site to.

I was under the impression that forumotion backed up every day?

Below is a screengrab. I expected to see a back-up from yesterday (29th December 2015).



Please advise?

Thanks.

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In progress Re: No back-up since 10th Decmber

Post by SLGray on December 30th 2015, 8:10 am

So what date are you exactly looking for?

It could be related to this topic: http://help.forumotion.com/t145061-only-topic-forums-are-down-servimg-images-error-messages-while-posting .


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In progress Re: No back-up since 10th Decmber

Post by troyeccles on December 30th 2015, 8:48 am

I'm not sure what exact date I'm looking for. About 6 months back at a guess but that's largely irrelevant. Once I've found the image, I'd like to revert the site back to today. Or at least yesterday.

But it appears I can't as the last back up date that I see was over two weeks ago. Why? As stated in my original post, I was under the impression that FM backed up daily. So why can't I see the backup from 29th December?

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In progress Re: No back-up since 10th Decmber

Post by brandon_g on December 30th 2015, 2:27 pm

Hello,

No Forumotion does not perform a back up EVERYDAY, I believe back ups are performed once every week or else once every two weeks or something like that. Unless you have made any major changes to your forum between now and the 10th, I would say you should be safe to perform a back up.

-Brandon


Last edited by brandon_g on December 31st 2015, 3:07 pm; edited 1 time in total


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In progress Re: No back-up since 10th Decmber

Post by troyeccles on December 31st 2015, 5:20 am

According to SLGray on another forum, there IS a backup done every day (see a small screengrab below)
.
--------------

--------------


So, I can see how to revert the site to a prior date but how to I restore to how it is right now once I've recovered the doc I need?

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In progress Re: No back-up since 10th Decmber

Post by SLGray on December 31st 2015, 8:00 am

It is backed up everyday, but it does not create a restore date for each day.


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In progress Re: No back-up since 10th Decmber

Post by brandon_g on December 31st 2015, 3:08 pm

@troyeccles wrote:According to SLGray on another forum, there IS a backup done every day (see a small screengrab below)
.
--------------

--------------


So, I can see how to revert the site to a prior date but how to I restore to how it is right now once I've recovered the doc I need?

That is what I meant, that a forum recovery (back up) of your forum that you can fall back upon is done once a week or once every every 2 weeks or so. Wink

-Brandon


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In progress Re: No back-up since 10th Decmber

Post by Nemo on December 31st 2015, 4:15 pm

Hello,

As the Technicians mentioned, the system of backup is managed by the servers of the company. When a backup is available, it appears in the list of the Forum Utilities.

Hello

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In progress Re: No back-up since 10th Decmber

Post by APE on December 31st 2015, 6:36 pm

(EVERY DAY BACKUP's )This is made for server side problems to roll back forums if we have a problem server side ONLY

(FOUNDERS BACKUPS) founders backups are made every week "7days" We did have a problem with backups and that made the system a little slow so we made the backups every 2 weeks for a short time until this was fixed. Now its back to every 7 days.

As you know we had a server problem 2 days a go and this made the backups go missing this was down to the system going down so the latest date we could back all forums up to was the 10th..

We are sorry for any problems this may have coursed you.
and thank you four your understanding

APE




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