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7 days to post

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Solved 7 days to post

Post by PurpleTears on December 30th 2015, 7:15 pm

I did a search and found a post like mine but its in trash i cant reply so , i have a new member trying to add signature this is the message she get.

Code:
"I can't post external links for 7 days

I have already looked at security and under Unauthorize members with less than a week registration to post external links and emails: no was already checked. Never had this problem before


Last edited by PurpleTears on December 31st 2015, 8:24 pm; edited 1 time in total

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Solved Re: 7 days to post

Post by brandon_g on December 30th 2015, 8:31 pm

Hello,

You said the option to unauthorize persons with less then 7 days is already set to no? Yet the user still gets that message. Try ticking it to yes, saving, then ticking it back to 'no' and saving. See if this helps, sometimes our server doesn't get the memo when you make a change and even though it says it was changed and visibly shows the change in the admin panel, it may not have quite changed serverside. Doing this should make the servers wake up and smell the coffee and save your change servside. If that doesn't work, try re synching the forum (ACP [Admin panel]-->General-->Configuration-->Scroll all the wat down to the bottom where you will re synch the forum) if that doesn't work, try re synching the user, it should be right below or above the option to re synch the forum.

Let us know if any of these steps helped at all. Very Happy

-Brandon


Last edited by brandon_g on December 30th 2015, 9:24 pm; edited 1 time in total


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Solved Re: 7 days to post

Post by PurpleTears on December 30th 2015, 8:47 pm

ok will do

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Solved Re: 7 days to post

Post by SLGray on December 30th 2015, 9:10 pm

Also ask the member to clear his/hers browser's cache.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: 7 days to post

Post by PurpleTears on December 31st 2015, 8:23 pm

the problem is cleared up now thank you both

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Solved Re: 7 days to post

Post by brandon_g on December 31st 2015, 8:24 pm

Your welcome anytime! Smile

Topic marked solved and archived ~ brandon_g



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