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new users cant complete registration

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In progress new users cant complete registration

Post by Gray Goose on January 12th 2016, 2:25 pm

I received a message from a new User attempting to register. They were unable to because of "browser error "230" I dont know how to fix this.

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In progress Re: new users cant complete registration

Post by brandon_g on January 12th 2016, 2:33 pm

Hello,

What browser is the user using? May you ask them for a screenshot of the problem? Has the user tried registering from a different browser? If so, ask him to try and do so. You can also ask the user to clear their browser's cache and cookies to see if this helps solve the problem.

-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: new users cant complete registration

Post by SLGray on January 13th 2016, 3:16 am



When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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