password reseting problem
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Re: password reseting problem
Hello,
Please follow the steps outlined in case 4 of this tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password .
Hope this helps,
-Brandon
Please follow the steps outlined in case 4 of this tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password .
Hope this helps,
-Brandon
Remember to mark your topic when a solution is found.
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Re: password reseting problem
As I said, follow the steps outlined in case 4 of the tutorial I sent you.
-Brandon
-Brandon
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Re: password reseting problem
You need to send the pm to a manager so they can help you reset your password. It says it in the tutorial .
-Brandon
-Brandon
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Re: password reseting problem
I replied, but you need to send the requested information outlined in case 4 of that tutorial, once you have done so and that manager comes on and reads it, they will assist you in resetting your password.
Note: You should send the information to only 1 manager, otherwise you could end up having your password reset multiple times.
-Brandon
Note: You should send the information to only 1 manager, otherwise you could end up having your password reset multiple times.
-Brandon
Remember to mark your topic when a solution is found.
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Re: password reseting problem
The staff members who can handle password reset are listed at the bottom of the tutorial. You can see them in the screenshot below: .
Send a pm with the requested information to one of the staff listed there. I would't send it to Buttercup right now only because it is the weekend and the main office is closed, so you would end up waiting until tommorow for you to get a response and your password reset. Remmeber, also that you should only send your pm to only 1 of the staff members listed there, or else your password may end up being reset multiple times.
-Brandon
Send a pm with the requested information to one of the staff listed there. I would't send it to Buttercup right now only because it is the weekend and the main office is closed, so you would end up waiting until tommorow for you to get a response and your password reset. Remmeber, also that you should only send your pm to only 1 of the staff members listed there, or else your password may end up being reset multiple times.
-Brandon
Remember to mark your topic when a solution is found.
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Re: password reseting problem
Thank you i have got your PM and i have sent it on to the right staff member they will get back to you when there online
I have sent this on to SLGray Hell will get back to you as soon as he can so no need to PM or Email him as i have done this for you,
I have sent this on to SLGray Hell will get back to you as soon as he can so no need to PM or Email him as i have done this for you,
Re: password reseting problem
I received your PM and replied to it.
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