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Adding Staff Problem

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In progress Adding Staff Problem

Post by TWYLYGHT on January 25th 2016, 8:36 pm

I have a member who I want to add to my design team. She has only 2 letters in her user name each time I try to add her in the ACP it tells me "Sorry, but no such user exists."

Is there a way around this problem or am I going to have to ask her to change her user name?

Thanks

Twylyght

Site http://taggertavern.forumotion.com/forum

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In progress Re: Adding Staff Problem

Post by APE on January 25th 2016, 8:50 pm

Hello,

Thank you for coming to us with your problem.

1, When trying to add the member are you copy and pasting the name ?
if yes please try and type it in making sure there is no space at the start or end of the name.

2, If you have the legend system on the bottom of the forum try clicking on the group and then adding them there Wink




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In progress Re: Adding Staff Problem

Post by TWYLYGHT on January 25th 2016, 8:59 pm

I tried the copy/past instead of typing in the name. That worked.

Thanks

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In progress Re: Adding Staff Problem

Post by APE on January 25th 2016, 9:16 pm

ok give this a go

Go to her profile change the name just for this move..

Change her name to something with more then 6 letters

Now add her to the group you need her to be in and add her.

Now when she is added to the account change her name back to how it was.

That should be the better way around it.

if that don't work then i can try and make a report about it for you.




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In progress Re: Adding Staff Problem

Post by brandon_g on January 25th 2016, 10:26 pm

@TWYLYGHT wrote:I tried the copy/past instead of typing in the name. That worked.

Thanks


@Ape she said copying and pasting it in worked. Razz


@TWYLYGHT is this solved?

-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: Adding Staff Problem

Post by APE on January 25th 2016, 10:33 pm

@brandon_g wrote:
@TWYLYGHT wrote:I tried the copy/past instead of typing in the name. That worked.

Thanks


@Ape she said copying and pasting it in worked. Razz


@TWYLYGHT is this solved?

-Brandon
lol i really need to reed better LOL thanks brandon_g or get new Glasses




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