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Solved Newsletter

Post by Liesbeth* January 30th 2016, 3:13 pm

Last night my colleague has sent a newsletter.
They finally arrive 14 hours later, which is not true.
I have this morning at 9:46 also sent a newsletter and so far also nothing.
This can not still supposed to come in an hour?
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Liesbeth*
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Solved Re: Newsletter

Post by brandon_g January 30th 2016, 3:35 pm

Hello,

Does your forum have alot of members (over a 100+) on it? If so it can sometimes take up to 24 hours to be delivered to all users.

There is also a wait/cool down time that you must wait through before you can send another newsletter after you just sent one.

Do you get any error messages when you when you tried to send the newsletter? If so, may you post a screenshot of this error message? Were you senring the newsletter to all users or a particular group? What is the url to your forum?

-Brandon


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Solved Re: Newsletter

Post by Liesbeth* January 30th 2016, 3:43 pm

No my forum has 73 members
And when you send a newsletter I receive no error unfortunately.
Have had this problem one time before but never so as now.
And the newsletter is sent to all registered users reede.

The url is http://pspismagic.actieforum.com/
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Solved Re: Newsletter

Post by brandon_g January 30th 2016, 3:49 pm

Does the newsletter show up in the archives or is it still showing in the main newsletter area?

-Brandon


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Solved Re: Newsletter

Post by Liesbeth* January 30th 2016, 7:17 pm

Yes it is in the archiefs now.
Now i have the newletter in my mailbox.
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Solved Re: Newsletter

Post by SLGray January 30th 2016, 7:19 pm

So this is solved?


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Solved Re: Newsletter

Post by Liesbeth* January 30th 2016, 8:26 pm

I hope so.
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Solved Re: Newsletter

Post by SLGray January 30th 2016, 8:28 pm

Topic solved and archived


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