No email following request to delete forum

[ladydi67]

Technical Details

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : Yourself
Forum link : http://pleasedelete.forumotion.com

Description of problem

I first hit "delete" from the admin panel two days ago and never received the email. I've tried it again and again today with still no email. I searched thru the topics here and saw this issue come up several times, each requiring a pm to be sent to someone, like here, https://help.forumotion.com/t135044-no-email-following-request-to-delete-forum.

[Ape]

Hello @ladydi67

Please PM me the following and i will send this on to have your forum Deleted.
Copy this code and Fill in the data asked for

Code:


[b]Founders Username:[/b]
[b][b]Founders Email address:[/b]
Link to your forum:[/b]
[b]Screen shot of founders account in ACP:[/b]
[b]This Thread URL:[/b] elp.forumotion.com/t145692-no-email-following-request-to-delete-forum

I will then send this on to the team for deletion.

[ladydi67]

Thank you, only thing I'm unclear on is "founders account in ACP." Does that mean administrative panel?

[Ape]

YES Please send me a Screen shot of the following page
ACP >> Misc Please make sure you have your name Showing on the top left and any part that is founders data only. like buy credits page

As this is only seen by founders.

APE

[ladydi67]

Okay, just sent...thanks in advance!

[Ape]

Thank you for your Request for your forum to be (Deleted)

  Your request has been sent and can take up to 24hrs for the proses to be Completed

you will be notified when this is Complete

  Once Complete there is No way to recover your forum again

[Ape]

Thank you for your Request for your forum to be (Deleted)

  Your request has been Completed  