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Someone took over my forum

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Solved Someone took over my forum

Post by Caleb Durocher on February 15th 2016, 11:49 pm

My forum was hacked

My original forum was http://www.team-psn.com or http://www.team-psn.forumotion.com

I can access the direct connect but I can get into my panel, everytime i connect to my panel
it loops with a hacked message box. I need serious help.

I cant login to this place eather, but when i got to hitskin i can change my password from there.

my original email was Email Removed
Please help!!


Last edited by Caleb Durocher on February 16th 2016, 4:24 am; edited 1 time in total

Caleb Durocher
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Solved Re: Someone took over my forum

Post by SLGray on February 15th 2016, 11:56 pm

Never post your email address on a PUBLIC forum. I have removed it from your post for your safety.

What is the message you get? Could you post a screenshot of the message?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:01 am

Yes the guy looped my admin panel and changed my owner and he might deleted all my users
the message box was his pastebin no matter what i do i cant have access anything

MESSAGEBOX http://prntscr.com/a3s5b0 and http://prntscr.com/a3s5wq

and here is my email inbox from my site http://prntscr.com/a3s7jt

I need my admin panel reset and a username for the panel reset


Last edited by Caleb Durocher on February 16th 2016, 12:07 am; edited 2 times in total

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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:07 am

Try this: log into the forum utilities: http://www.forumotion.com/utils and restore your forum to a date before this started.


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:08 am

I did that it goes back to the same one
and says ""The restore day is erroneous""


Last edited by Caleb Durocher on February 16th 2016, 12:09 am; edited 1 time in total

Caleb Durocher
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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:09 am

What goes back?


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:10 am

You have reached the maximum number of backups.
Please try again later.
I just want everything restored to default i want to rebuild everything again.


Last edited by Caleb Durocher on February 16th 2016, 12:13 am; edited 1 time in total

Caleb Durocher
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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:13 am

Did you add any codes or modify anything before this happened? Or someone on your staff team?


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:14 am

No everything was completely fine , he got into my account because i used the exact same password on his site and changed my username to the panel
and no nobody was active and i deleted everybody from admin access

Caleb Durocher
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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:18 am

Can you please just wipe my website clean my picture is on the front page

Caleb Durocher
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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:25 am

Send me this information by private message:
Code:
[b]Forum Link:[/b]
[b]Username of Founder:[/b]
[b]Creation Email:[/b]


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:32 am

Done

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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:43 am

You will need to contact our Pro Admin, @Buttercup . Please give her all the information in a private message.


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Solved Re: Someone took over my forum

Post by Leviosa on February 16th 2016, 10:24 am

Hello

I am waiting for your private message with all requested information. Don't forget to add the url of this topic Smile

Thanks in advance
Regards
Buttercup


No help without your forum url
No support via private message



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Solved Re: Someone took over my forum

Post by SLGray on February 17th 2016, 8:23 pm

Has this been solved?


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Solved Re: Someone took over my forum

Post by APE on February 23rd 2016, 3:14 pm

Topic solved and archived





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