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Email Already Registered

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In progress Email Already Registered

Post by Bemore on February 16th 2016, 8:47 am

Hi, when I try to create a forum, it says my email is already registered. Please assist. Thank you

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In progress Re: Email Already Registered

Post by Rukiafan on February 16th 2016, 9:04 am

This issue is also happening to new members trying to join Forumotion hosted forums, please fix this as it's preventing us from gaining any new members...Sad

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In progress Re: Email Already Registered

Post by brandon_g on February 16th 2016, 1:09 pm

@Bemore wrote:Hi, when I try to create a forum, it says my email is already registered. Please assist. Thank you

Hello,

May you please tell me the ending of the email address you tried to use (ex. @Yahoo.com , @gmail.com , @hottmail.com , etc), please tell me only the domain end part, not the beginning part.

A screenshot of the issue would also be helpful for me to better solve your issue.

@Rukiafan wrote:This issue is also happening to new members trying to join Forumotion hosted forums, please fix this as it's preventing us from gaining any new members...Sad

Hello,

To fix this, try this: ACP (Admin panel)-->General-->Security-->'Un Authorize subscriptions made with the most commonly used spam usernames?'--> tick to no and save.

Then ask your users to try registering again, this time there should be less problems for them. Smile

Next time please create your own topic as well. Wink

-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: Email Already Registered

Post by SLGray on February 16th 2016, 7:46 pm

@Bemore wrote:Hi, when I try to create a forum, it says my email is already registered. Please assist. Thank you
It means that the email address is connected to a forum that has already been created. Please send the email address to me by private message. I can check the database by the email address.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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