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Colour button problem in chat Box & Editor [ONLY TOPIC]

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Solved Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 10th 2016, 4:58 pm

First topic message reminder :

Technical Details

Forum version : #ALL Forums
Position : Member
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari
Screenshot of problem : http://i84.servimg.com/u/f84/12/23/10/57/captur34.png http://i84.servimg.com/u/f84/19/11/10/26/yuj10.png
Who the problem concerns : All members
When the problem appeared : Today as far as i can tell
Forum link : ( link is hidden, you must reply to see )

Description of problem

Hello i have had a number of reports that the Colour system in the chat box is no longer showing.

In its place is a Error page.

I have tested this on 5 other sites and found the same Problem

I would take this as a global problem

Added the Editor aswell to this problem as it looks to be the same problem but only if you use the full color settings on the forum.



EDIT:00:22:30 - 03.11.2016
 Please Give us the following information in your posts /reply's


  • Please Give your Forum Link
  • List what problem you have IE Chatbox Colour / Editor Colour OR Both




Last edited by APE on March 11th 2016, 1:25 am; edited 4 times in total

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by SLGray on March 12th 2016, 2:59 am

Everyone please read the first post and follow the instructions at the bottom of the first post.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Shadow Wolf75 on March 12th 2016, 3:26 am

*points up to the first post she made* There, was more specific.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Legendarystory on March 12th 2016, 6:26 pm

We're having the same problem as the OP. We don't have any additional code or extras on our website.


Forum version : phpBB2
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari (all of them)
Screenshot of problem : http://i84.servimg.com/u/f84/16/63/00/48/screen10.png

Who the problem concerns : All members
When the problem appeared : Member noted: "A few days ago"
Forum link :http://www.haloroleplay.com/
http://www.haloroleplay.com/chatbox/selectcolor --> redirects to homepage


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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by RRC on March 12th 2016, 7:10 pm

We have the same problem at Come on you Rams

Forum version : Invision
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari
Screenshot of problem : http://i84.servimg.com/u/f84/12/23/10/57/captur34.png http://i84.servimg.com/u/f84/19/11/10/26/yuj10.png
Who the problem concerns : All members
When the problem appeared : Between 9 - 12 March
Forum link : [url=http://dcfc-craic.forumotion.net/]

The colour palette popup has been replaced by a link to the index which, if clicked, loads the index page inside the popup.

The colour picker still works normally elsewhere in the forum.

A quick solution would be gratefully received - the natives are getting restless.


Last edited by RRC on March 12th 2016, 9:16 pm; edited 5 times in total

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by likethenightmare on March 12th 2016, 7:26 pm

Hi, we have the same problem with the chatbox palette.
Forum version: phpbb3
Forum link: Naruto Gundan
The problem occured in 10th May.
Thanks for your help. Smile

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Shadow Wolf75 on March 13th 2016, 3:23 am

Forum version : Invision
Position : Mod
Concerned browser(s) : All
Screenshot of problem : http://i179.photobucket.com/albums/w287/shadowwolf75/cboxerror.png

Who the problem concerns : All members
When the problem appeared : March 9th, ongoing
Forum link: http://www.portalbreach.net/
http://www.portalbreach.net/chatbox/selectcolor -- the button that brings up this link in a popup gives the above error then redirects to the homepage.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Kfalash on March 13th 2016, 6:32 am

Forum version: PhpBB 3
Position: Member
Concerned browser(s): All
Screenshot of problem: http://i.imgur.com/CR1ZXyS.png
Who the problem concerns: All members
When the problem appeared: March 9th, ongoing
Forum link: http://www.rpgdragons.org/

I'd also like to say this is happening to all of my forums, but there may be too many to post here. Most are PhpBB 3, from my knowledge, but one is Invision.

EDIT: We're having the chatbox color problem.


Last edited by Kfalash on March 14th 2016, 2:32 am; edited 1 time in total

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Tansy Firedragon on March 13th 2016, 8:05 pm

Same problem our my forum chat room - no text colour option - when you click on the option to change the text colour you get the little box spring up that says "you can return to the index"

forum is www.kitchenwitchhearth.com

No changes have been made to the forum recently by me.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by The Godfather on March 14th 2016, 11:54 am

Hello,

Since this morning, this problem should be solved. please clear your browser cache and try again Wink

regards

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Genesis on March 14th 2016, 11:56 am

Thanks for the heads up @The Godfather


Last edited by Forumedic on March 14th 2016, 12:12 pm; edited 1 time in total

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Guest on March 14th 2016, 11:59 am

Thanks. It checked out to be OK since yesterday. TY. Smile

Samantha.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Tansy Firedragon on March 14th 2016, 12:00 pm

Thank you - all working on my forum now.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Kfalash on March 14th 2016, 3:29 pm

Thank you so much! I bet everyone will be happy we don't have to stick to one color now.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 14th 2016, 3:42 pm

so Glad this is now fixed if you still have a problem Please remember first thing to do is clear your browser Smile Refresh and try again





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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 14th 2016, 3:45 pm

As this is fixed i will mark as solved


Thank you The Godfather Wink


Topic solved and archived





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