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Can't Access Forum

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Solved Can't Access Forum

Post by Draxion on March 10th 2016, 5:25 pm

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
Forum link : http://draxtesting.forumotion.com/

Description of problem

Hello, I have tried to gain access to my test forum and for some reason I can't get in. I've already reset my password via Utilities Founder Tools and it still won't allow me in. Any help would be greatly appreciated! Smile


Last edited by Draxion on March 10th 2016, 6:57 pm; edited 1 time in total

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Solved Re: Can't Access Forum

Post by APE on March 10th 2016, 5:58 pm

Hello Please can you PM me the following

Please copy and paste me !! and fill me in wrote:
Code:
[b]Founders name:[/b]
[b]URL of your forum:[/b]
[b]Email address of founders account:[/b]
[b]Link to this thread:[/b] http://help.forumotion.com/t146328-can-t-access-forum




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Solved Re: Can't Access Forum

Post by Draxion on March 10th 2016, 6:52 pm

PM sent. Smile

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Solved Re: Can't Access Forum

Post by APE on March 10th 2016, 6:57 pm

PM received with thanks Wink
I have sent you a new Password by Email.
Please let me know the outcome.




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Solved Re: Can't Access Forum

Post by Draxion on March 10th 2016, 6:57 pm

Thank you! It worked out perfectly!

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Solved Re: Can't Access Forum

Post by APE on March 10th 2016, 6:58 pm

Do you want me to match your account to your founders tools Before i lock this thread ?




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Solved Re: Can't Access Forum

Post by Draxion on March 10th 2016, 7:02 pm

You mean with the new password?

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Solved Re: Can't Access Forum

Post by APE on March 10th 2016, 7:04 pm

Change the Password in your forum and then when that is done i can reset your founders tools to match your forum Password and Email. as this is not done when you change the Forum data

All i need you to do is Change the Password on your forum and then tell me and i will do the rest from my end and then i will post back to you with the word Done Wink




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Solved Re: Can't Access Forum

Post by Draxion on March 10th 2016, 7:05 pm

I just changed the password. Go ahead and work your magic. lol

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Solved Re: Can't Access Forum

Post by APE on March 10th 2016, 7:07 pm

All Done Wink

Topic solved and archived




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Solved Re: Can't Access Forum

Post by APE on March 10th 2016, 7:08 pm

Any problems PM me Smile




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