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Solved Forum Not Showing

Post by Bpoetic on March 13th 2016, 6:21 am

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Internet Explorer
Screenshot of problem : https://servimg.com/view/15475168/983
Who the problem concerns : Yourself
When the problem appeared : The evening of March 12, 2016
Forum link : http://www.bpoetrywriters.net/forum

Description of problem

I was notified by a member she could not access the forum. I attempted to access the forum myself without success. My domain name and 1 year of member/guest ads-free were paid for March 2, 2016. Can someone look into this for me, please?

Thank you, Bpoetic


Last edited by Bpoetic on March 15th 2016, 5:29 am; edited 2 times in total

Bpoetic
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http://www.bpoetry.net/

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Solved Re: Forum Not Showing

Post by SLGray on March 13th 2016, 6:35 am

I have reported the issue. Since it is the weekend, the pro staff will not see it until Monday.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Forum Not Showing

Post by SLGray on March 13th 2016, 6:37 am

Can you still gain access with the original link?


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Solved FIXED

Post by Bpoetic on March 13th 2016, 2:45 pm

A member gave me the original name of the forum: Flowers From Our Heart. I got into the forum and went to the admin panel. This is when I realized I'd purchased the credits back on March 2, but neglected to SPEND them. I was given a 5 day grace period, so I have spent the credits and all should be okay in a few hours. Thank you, and I'm sorry to have brought this to the table. Hello

flowersfromourheart.niceboards.org


Last edited by Bpoetic on March 13th 2016, 10:42 pm; edited 1 time in total

Bpoetic
Forumember

Female Posts : 584
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Language : English
Location : Florida, USA

http://www.bpoetry.net/

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Solved Re: Forum Not Showing

Post by Bpoetic on March 13th 2016, 3:08 pm

This is a screenshot of the email receipt dated March 2, 2016

I have added your image to my report. I have removed it because it shows youe email address. It is for your safety.

Bpoetic
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Language : English
Location : Florida, USA

http://www.bpoetry.net/

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Solved Re: Forum Not Showing

Post by APE on March 13th 2016, 3:43 pm

can you Please send me by PM the Email address you made the forum with




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Solved Re: Forum Not Showing

Post by SLGray on March 13th 2016, 7:58 pm

@APE wrote:can you Please send me by PM the Email address you made the forum with
I have already made a report (ticket).


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Never post your email in public.


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Solved Re: Forum Not Showing

Post by APE on March 20th 2016, 3:31 pm

Topic solved and archived




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