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Captcha problem with guest posting

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In progress Captcha problem with guest posting

Post by felicity4us2 on March 25th 2016, 10:14 pm

www.igdid.com/forum

When a guest posts, and it moves to where the captcha should be - there is nothing there -

Can you please help me.

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In progress Re: Captcha problem with guest posting

Post by Genesis on March 25th 2016, 10:15 pm

Did you add any code or something to change it?

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In progress Re: Captcha problem with guest posting

Post by brandon_g on March 25th 2016, 10:26 pm

Hello,

What browser is the user using? Are they viewing the forum from a pc or mobile device? Try asking them to clear their cache and cookies and try again.

-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: Captcha problem with guest posting

Post by SLGray on March 25th 2016, 10:38 pm

I just tried to post on your forum using Firefox (PC), and I saw the code.


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In progress Re: Captcha problem with guest posting

Post by felicity4us2 on March 25th 2016, 11:37 pm

Firefox - I tried it in order to replicate those who complained. Since you saw it, I will assume that it works.

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In progress Re: Captcha problem with guest posting

Post by brandon_g on March 28th 2016, 6:12 pm

Yeah, the issue definitelly appears to be on the user's end. Try telling them to clear their cache and cookies and see if that helps. If that doesnt help, tell them try a different browsers to see if that helps, if nothing works, then tell them to either register on the forum or else try from a different device if they have one. Smile

-Brandon


Remember to mark your topic when a solution is found.

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