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[Only Topic]Down time 02/04/16

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Solved [Only Topic]Down time 02/04/16

Post by APE on April 3rd 2016, 12:05 am

Dear members you may be getting some down time.

this looks to be coming from our datacenter.

if you get this page then Please post here.


if there is lots of reports then i will report it.

Edit: Made only topic by brandon_g





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Solved Re: [Only Topic]Down time 02/04/16

Post by SamanthaMelissaS on April 3rd 2016, 12:08 am

Sure thing @APE . Thought it was my provider, but all other non-FM sites seem to be working well. It started around 11 pm CET and all FM sites I want to visit seem to be unreachable every 2 or 3 minutes.

Hello Samantha

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Solved Re: [Only Topic]Down time 02/04/16

Post by Draxion on April 3rd 2016, 12:09 am

Site URL: http://fateofasteria.forumotion.com/
Username: Dungeon Master
Issue: The above image when trying to load pages.

Thanks!

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Solved Re: [Only Topic]Down time 02/04/16

Post by Richardr on April 3rd 2016, 12:12 am

Same problem for my site.

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Solved Re: [Only Topic]Down time 02/04/16

Post by SLGray on April 3rd 2016, 12:14 am

This is occurring on the support forum and my 2 forums:

http://fmthemes.forumotion.com/

http://ztwds.forumotion.com/


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Solved Re: [Only Topic]Down time 02/04/16

Post by RandomSil on April 3rd 2016, 12:15 am

Any idea how long the scheduled downtime will be for?

It is also affecting my own forum.

Site URL: http://www.nrlfantasyfanatics.com/
Username: Random
Issue: The above image when trying to load pages.

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Solved Re: [Only Topic]Down time 02/04/16

Post by SLGray on April 3rd 2016, 12:16 am

We do not know if this was a scheduled downtime. If it was, we would have been informed ahead of time.


Last edited by SLGray on April 3rd 2016, 12:32 am; edited 1 time in total


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Solved Re: [Only Topic]Down time 02/04/16

Post by APE on April 3rd 2016, 12:23 am

Thank you all for your help here as it looks like a world wide problem i will go ahead and report it.

Please Note that the down time and why this is going on is not known right now but as soon as we get any sort of news we will report back to you.

We are sorry for any interruption in your service and we hope to be back up and running to our 100% soon.

Thank you for your understanding.

APE and the Forumotion Team





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Solved Re: [Only Topic]Down time 02/04/16

Post by Van-Helsing on April 3rd 2016, 1:10 am

Hello,
This maintenance page is appearing in all forumotion forums. It is a global problem as it seems.

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Solved Re: [Only Topic]Down time 02/04/16

Post by SLGray on April 3rd 2016, 1:11 am

I am also getting it on this forum: http://fmdesign.forumotion.com/ .


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Solved Re: [Only Topic]Down time 02/04/16

Post by brandon_g on April 3rd 2016, 1:22 am

Hello,

I can confirm that the issue has been on and off on my forum http://www.broadcastingduo.forumotion.com/forum . Things seem to be fine again for now, it seems to be an on and off thing, I dont think its anything major major, atleast sites are still accessible.

I think its actually a server issue, not database, the tutorial on techinical errors/messages says that circle means a server issue.

I bet its probably server hiccups from extremelly high traffic or something as it does seem on and off. That is of course just a guess on my part, no way for us volunteer staff to know for sure what it is since the office is closed for the weekend. Sad

Just please be patient with us everyone Very Happy.

-Brandon


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Solved Re: [Only Topic]Down time 02/04/16

Post by Norton on April 3rd 2016, 2:05 am

@APE wrote:Dear members you may be getting some down time.

this looks to be coming from our datacenter.

if you get this page then Please post here.


if there is lots of reports then i will report it.

Edit: Made only topic by brandon_g

Same thing on our forum. I tried 2 different browsers with the same results . Fire Fox said "Unable to redirect page?
Seems OK since late afternoon.

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Solved Re: [Only Topic]Down time 02/04/16

Post by APE on April 3rd 2016, 2:06 am

This problem has been reported already but no news of the problem but as soon as i know more i will posts here

Thank you for your understanding.

APE





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Solved Re: [Only Topic]Down time 02/04/16

Post by brandon_g on April 3rd 2016, 3:57 am

Are the issues still occuring? They seemed to have stopped for me and my other admin on my forum?

-Brandon


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Solved Re: [Only Topic]Down time 02/04/16

Post by SamanthaMelissaS on April 3rd 2016, 2:03 pm

It looks like it got solved. However, sometimes I still get slowdowns (not lost connections). So the fequency is down from each 2 - 3 minutes to once every half an hour or so. I was experiencing that on http://avacweb.forumotion.co.uk this morning between 9 am - 11:30 CET.

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Solved Re: [Only Topic]Down time 02/04/16

Post by APE on April 3rd 2016, 4:44 pm

The problem looks to have been solved but we still have no word of what was the problem in the first place,

I will leave this open until monday but i have looked on other forums and there is not any news on why we had this.

maybe monday we may get told but as its ok now i see no other problems.





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Solved Re: [Only Topic]Down time 02/04/16

Post by SamanthaMelissaS on April 4th 2016, 11:32 am

Any word on this yet, cuz it seems to be resolved now. Still 'd like to know what was causing this tho. Ty! Smile

I learned a lot from the past so my best guess is, it was network related, switch or router in Nice, France that got haywired during the weekend.

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Solved Re: [Only Topic]Down time 02/04/16

Post by APE on April 4th 2016, 11:38 am

Sorry i still don't have any news on what was wrong but i think it was a server or datacenter down or over loaded at some point. i will still hunt around for news thou.





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Solved Re: [Only Topic]Down time 02/04/16

Post by SamanthaMelissaS on April 4th 2016, 11:42 am

@APE wrote:Sorry i still don't have any news on what was wrong but i think it was a server or datacenter down or over loaded at some point. i will still hunt around for news thou.

Scheduled or not, please tell me in your answer why these things always seem to happen from Friday night 'till Mondays as well when no real support can be given, k? ty!

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Solved Re: [Only Topic]Down time 02/04/16

Post by APE on April 4th 2016, 11:51 am

@SamanthaMelissaS wrote:[
Scheduled or not, please tell me in your answer why these things always seem to happen from Friday night 'till Mondays as well when no real support can be given, k? ty!
@SamanthaMelissaS
You have to understand on the weekends we have a lot more members working on there forum or posting and sometimes this can overload the servers or datacenter.

Not always can we get why this was a problem if its from our datacenter as its not our center we just pay for them to host our system.

We have no control over this system other then we send data to them.

I will do my best to get some feedback on this matter but as you may know we have no Pro admin right now so getting this sort of info will be hard as there was no other report made in my tools other then mine and a pro admin has not been online in here yet to see my other reports or this thread.

It is only just gone 11:49 there so we still have lots of time in the day.

Remember we are only here as members like you are but help the forum as staff.

We report back when we find out we cant do any more then that if we don't get told our self s

Regards

APE





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Solved Re: [Only Topic]Down time 02/04/16

Post by Norton on April 4th 2016, 7:56 pm

I don't think anyone has a 7 day work week.
Thanks for the polite answer.

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Solved Re: [Only Topic]Down time 02/04/16

Post by The Godfather on April 5th 2016, 5:20 pm

Hello,

We had a temporary problem on some servers. This is resolved now. everything is back to normal.

We apologize for the inconvenience :rose:

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Solved Re: [Only Topic]Down time 02/04/16

Post by APE on April 5th 2016, 5:24 pm

Thank you for the Update The Godfather Smile





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