Credits not posting to my forum account.
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Jenn_Ivan
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Credits not posting to my forum account.
I purchased 500 credits using PayPal. The money was taken immediately out of my PayPal account but I have yet to receive the credits and it's been over 2-3 hours. Usually I receive them instantly. Is there some kind of issue and when should I receive the credits?
Thank you.
Thank you.
Jenn_Ivan- Forumember
- Posts : 49
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Language : English
Re: Credits not posting to my forum account.
I believe it can take up to 24 hours normally. If not, then there may be an issue.
Take Notes- Helper
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Location : Forumountain
Re: Credits not posting to my forum account.
OK. They've always gone on immediately every other time I've bought them, but I will give it 24 hours.
Jenn_Ivan- Forumember
- Posts : 49
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Language : English
Re: Credits not posting to my forum account.
PayPal transactions can take of to 24 hours to appear.
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Re: Credits not posting to my forum account.
It's now been over 28 hours and I still haven't received my credits. Who do I need to get in contact with to resolve this? Thanks.
Jenn_Ivan- Forumember
- Posts : 49
Reputation : 2
Language : English
Re: Credits not posting to my forum account.
Hello
Please PM me with the following.
I will pass this on to the right member of staff for you.
Please PM me with the following.
- Code:
URL of your forum:
screenshot of proof of credits paid:
screen shot off credits page on your forum:
I will pass this on to the right member of staff for you.
Re: Credits not posting to my forum account.
Your PM Was Received With Thanks Your Request is In-progress Some one will get back to you or myself as soon as they can. Sorry for the delay. Thank you for your understanding. |
Re: Credits not posting to my forum account.
Jenn_Ivan wrote:I purchased 500 credits using PayPal. The money was taken immediately out of my PayPal account but I have yet to receive the credits and it's been over 2-3 hours. Usually I receive them instantly. Is there some kind of issue and when should I receive the credits?
Thank you.
hello,
Regularisation done. you got you're 500 credits
sorry for the delay
The Godfather- Administrator
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Re: Credits not posting to my forum account.
Thank you for taking care of this for me. The credits have been added to my forum. I appreciate getting this resolved quickly.
Jenn_Ivan- Forumember
- Posts : 49
Reputation : 2
Language : English
Re: Credits not posting to my forum account.
I'm glad you got your credits, I hope you have a nice day!
Take Notes- Helper
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Location : Forumountain
Re: Credits not posting to my forum account.
Hello,
Is this solved?
-Brandon
Is this solved?
-Brandon
Remember to mark your topic when a solution is found.
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