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Color box fails to work.

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In progress Color box fails to work.

Post by LunaHarvestRP on April 25th 2016, 3:22 am

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Safari
Who the problem concerns : Yourself
When the problem appeared : A few days ago.
Forum link : ( link is hidden, you must reply to see )

Description of problem

Hello, I seem to have run into an issue. The advanced color box selectable in the text editors no longer work for me. I am running this on a phone, however it is set to desktop mode, so it views the same page a pc would.

I'm confused as to why, as they used to work just fine, even despite browsing through a phone. I've tested it across many sites on forumotion and the problem persists. However, strangely, switching to pc it works fine. Was something changed? Is it not an error at all? Any help would be appreciated.

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In progress Re: Color box fails to work.

Post by Genesis on April 25th 2016, 3:47 am

Do you have a test account we can use?

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In progress Re: Color box fails to work.

Post by LunaHarvestRP on April 25th 2016, 4:48 am

@Genesis wrote:Do you have a test account we can use?

I do, where should I post the login info for said account?

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In progress Re: Color box fails to work.

Post by Genesis on April 25th 2016, 4:59 am

You can send it to me private message if you'd like.

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In progress Re: Color box fails to work.

Post by SLGray on April 25th 2016, 6:15 pm

So this is only occurring to you and on a mobile device?


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In progress Re: Color box fails to work.

Post by LunaHarvestRP on April 25th 2016, 7:52 pm

Yes, it seems to be only me, though I'd have no way of knowing if it occured exclusively on just my device, or mobiles in general, the other members use pc exclusively. A platform I've tested where it works fine.

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In progress Re: Color box fails to work.

Post by SLGray on April 25th 2016, 8:02 pm

Since you say that it occurs on all forums hosted by Forumotion, it sounds like an issue on your side.  Is your browser up to date on your phone?


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In progress Re: Color box fails to work.

Post by LunaHarvestRP on April 25th 2016, 8:07 pm

Yes, it should be the latest version. Perhaps it is indeed an issue on my end.

Though I do have a small update I've just discovered. The colorbox actually does work, however...

Spoiler:

It stretches very oddly. The more I look at it though, the more it does indeed seem to be an issue involving my browser.

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In progress Re: Color box fails to work.

Post by SLGray on April 25th 2016, 8:21 pm

It looks like the colors are doubled.


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In progress Re: Color box fails to work.

Post by APE on April 25th 2016, 11:06 pm

Hello just a little Q for you!!
Do you have any codes in your forum that makes a change to your Color tools in your editor ?

If yes Please try and turn that code off and see if you have the same problem.





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In progress Re: Color box fails to work.

Post by LunaHarvestRP on April 26th 2016, 2:06 am

Unfortunately, I don't have a code for the color tool. I do have some for the fonts however, would that still affect it?

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In progress Re: Color box fails to work.

Post by Genesis on April 26th 2016, 2:12 am

I went on your forum with the Test Account and the color box seemed to be fine for me.

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