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photos uploading sideways

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In progress photos uploading sideways

Post by lilacbev on May 1st 2016, 9:33 pm

I have to say I am loving the ease of uploading multiple photos, much easier than before.

However, I have some members who have uploaded photos and they have come out sideways. They say they are the right way up on their computer and they have done nothing different to how they have uploaded before.

Can anyone point me in the right direction to get this sorted please?

Bev

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In progress Re: photos uploading sideways

Post by SLGray on May 1st 2016, 9:42 pm

Could you please post a link that guests can see to see the issue?


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In progress Re: photos uploading sideways

Post by lilacbev on May 1st 2016, 10:39 pm

have changed the permissions for that category so hope you can see it. The photos are down the bottom of the page.

http://lazycrafters.forumotion.co.uk/t2979p25-april

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In progress Re: photos uploading sideways

Post by SLGray on May 1st 2016, 10:45 pm

I do not see anything wrong with the images. The only thing I notice is how the image was taken.



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In progress Re: photos uploading sideways

Post by lilacbev on May 1st 2016, 10:59 pm

This image has posted sideways. The lady says that it is not this way up on her computer. I saved the image and it automatically saved it the right way yet when I tried to repost it, it turned it sideways again.

I am sure it is something simple that I am just missing as I haven't had any problem uploading any of my photos

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In progress Re: photos uploading sideways

Post by SLGray on May 1st 2016, 11:07 pm

Example:

Do you mean that the happy birthday should be at the bottom?


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In progress Re: photos uploading sideways

Post by lilacbev on May 1st 2016, 11:11 pm

yes the Happy birthday should be at the bottom.

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In progress Re: photos uploading sideways

Post by SLGray on May 1st 2016, 11:14 pm

Is the member using the host an image button in the editor?

I just tested it, and you are correct. For some reason, the images are being rotated when you send them.


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In progress Re: photos uploading sideways

Post by lilacbev on May 1st 2016, 11:19 pm

yes she used host an image button, not sure if she dragged and dropped or selected the image not that it would make any difference

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In progress Re: photos uploading sideways

Post by Genesis on May 2nd 2016, 5:06 am

I'd ask her because it could possibly be the reason.

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In progress Re: photos uploading sideways

Post by Poser on May 2nd 2016, 7:22 am

For some reason I stumbled upon this link which has something to do with the hardware used to capture the image. Though I tested to download the photo in sideways, it was in the correct portrait orientation when it appeared in my laptop.

One recommendation on the link is to open it in any free image editor software (mine is MSPaint) and save it in regular .jpeg extensions. Maybe it could fix the problem.

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In progress Re: photos uploading sideways

Post by lilacbev on May 2nd 2016, 9:44 am

Thank you for your response Poser. I shall have a look at your link. Saving it in a psp did solve the problem but does't really let me know why it happened

Thank you for your help

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In progress Re: photos uploading sideways

Post by lilacbev on May 2nd 2016, 12:10 pm

Having spoken to the member I know she took the photos in portrait. So rotating them and saving them using an editing programme shouldn't be necessary as they are already the right way round

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