The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Buying Credits...?

View previous topic View next topic Go down

Solved Buying Credits...?

Post by davidl on May 2nd 2016, 8:34 pm

I think its that time again, i`ve been told by Members the Google Ads have appeared again on the Forum.....I remember it was 1,000 credits to remove them for 1 year, but can anyone remind Me of the cost for 1,000 credits ?

Thanks.

davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by SLGray on May 2nd 2016, 8:38 pm

The cost could have changed. The cost can change because of your forum's activity. Check by going here: AP > Misc. > Credits Management > Spend Credits

When you buy credits, you should be able to check for the currency to credit ratio is. There should be a box that you can enter an amount that will should the amount of credits you will get for that amount.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36673
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

Solved Re: Buying Credits...?

Post by davidl on May 2nd 2016, 9:11 pm

Just Paid for 1,000 Credits through Pay Pal, Money Transfer is Completed but no Credits showing in My Admin....still showing 0 Credits.

davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by SLGray on May 2nd 2016, 10:36 pm

Give it at least 24 hours.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36673
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

Solved Re: Buying Credits...?

Post by davidl on May 2nd 2016, 10:49 pm

Ah right, thanks SLGray, will do....

davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by SLGray on May 2nd 2016, 10:57 pm

We will leave this topic open until you reply.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36673
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

Solved Re: Buying Credits...?

Post by davidl on May 3rd 2016, 10:20 am

9.20 here, and still no Credits.....the last time I bought Credits they were displayed more or less straight away, and My Adverts removed........but will keep You informed of any change.

davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by MetaAdmina on May 4th 2016, 5:17 pm

@SLGray wrote:Give it at least 24 hours.

I purchased my credits 26+ hours ago and my forum still doesn't reflect the purchase. Any advice?

MetaAdmina
New Member

Posts : 2
Reputation : 1
Language : English

http://liscomm.userboard.net

Back to top Go down

Solved Re: Buying Credits...?

Post by davidl on May 5th 2016, 3:02 pm

Sill no Credits, been 2 days nearly.........Payment been taken from My paypal.

davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by brandon_g on May 5th 2016, 4:37 pm

@MetaAdmina wrote:
@SLGray wrote:Give it at least 24 hours.

I purchased my credits 26+ hours ago and my forum still doesn't reflect the purchase. Any advice?

@davidl wrote:Sill no Credits, been 2 days nearly.........Payment been taken from My paypal.

Hello,

May you both provide the url of your forums so that we can get this looked into by the main office if nessecary?

-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Buying Credits...?

Post by APE on May 5th 2016, 6:10 pm

hello Please pm Brandon with the following

Title your PM: credits not showing...
URL of your forum:
copy of your Email saying you paid your credits: (can be a screen shot as long as it has all the data to be seen so we can send this on to the head office.)
Your founders Email address:
How you paid for credits:
Link to this thread:
http://help.forumotion.com/t146996-buying-credits#1011806
Copy this code and use it to post in the PM making sure you fill in the text missing
Code:
[b]URL of your forum:[/b]
[b]copy of your Email saying you paid your credits:[/b]
[b]Your founders Email address:[/b]
[b]How you paid for credits: [/b]
[b]Link to thread: http://help.forumotion.com/t146996-buying-credits#1011806[/b]

This will make it more easy for us to deal with your problem faster.

Thank you.




APE
Manager
Manager

Male Posts : 8619
Reputation : 752
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Buying Credits...?

Post by davidl on May 5th 2016, 9:39 pm

Do I post up this info on open forum, or do I PM this to You...?

davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by SLGray on May 5th 2016, 10:54 pm

Send it in a private message.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36673
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

Solved Re: Buying Credits...?

Post by APE on May 7th 2016, 1:00 am

@APE wrote:hello Please pm Brandon with the following

Title your PM: credits not showing...
URL of your forum:
copy of your Email saying you paid your credits: (can be a screen shot as long as it has all the data to be seen so we can send this on to the head office.)
Your founders Email address:
How you paid for credits:
Link to this thread:
http://help.forumotion.com/t146996-buying-credits#1011806
Copy this code and use it to post in the PM making sure you fill in the text missing
Code:
[b]URL of your forum:[/b]
[b]copy of your Email saying you paid your credits:[/b]
[b]Your founders Email address:[/b]
[b]How you paid for credits: [/b]
[b]Link to thread: http://help.forumotion.com/t146996-buying-credits#1011806[/b]

This will make it more easy for us to deal with your problem faster.

Thank you.

@davidl wrote:Do I post up this info on open forum, or do I PM this to You...?
Please read my post it says PM Brandon with the code and make sure you fill in the code so we can deal with it for you.




APE
Manager
Manager

Male Posts : 8619
Reputation : 752
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Buying Credits...?

Post by brandon_g on May 7th 2016, 1:39 am

Hello guys,

Just an update, so far I have recieved the pm from @MetaAdmina and a ticket for him/her has been made and is pending review by someone in the main office on Monday.

I still await the pm by @davidl .

@davidl , yes please me this info via pm and as soon as you have, I will make a ticket for you as well. Very Happy

-Brandon


Last edited by brandon_g on May 8th 2016, 6:21 pm; edited 1 time in total


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Buying Credits...?

Post by davidl on May 8th 2016, 1:36 pm

@brandon_g wrote:Hello guys,

Just an update, so far I have recieved the pm from @MetaAdmina and a ticket for him/her has been made and is pending review by someone in the main office on monday.

I still await the pm by @davidl .

@davidl , yes please me this info via pm and as soon as you have, I will make a ticket for you as well. Very Happy

-Brandon


Hi Brandon, sorry for the delay, I have PM`d details to You.....

Thanks for the help. Smile

davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by brandon_g on May 8th 2016, 6:16 pm

@davidl Thanks for the pm with the information, I have recieved your pm and made a ticket through my tools. As I explain to you via pm as well, because it is the weekend and our office is closed, it will be atleast until Monday at the earliest before anyone in the office reads the ticket and looks into it for you. Smile

As I have also said to you via pm, I will let you know as soon as I have more information or an update on your issue and ticket. Wink

Nothing left for us to do now but wait for the office to re open and someone to look into the tickets for both you guys.

-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Buying Credits...?

Post by davidl on May 10th 2016, 11:10 am

Hi Brandon, just checked in My history and it says ;

Mon 9 May 2016 - 14:50 Regularisation + 1000

Does this mean My credits have been added...? Can I use them now to remove adverts from My Forum...?


davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by brandon_g on May 10th 2016, 12:45 pm

@davidl , @MetaAdmina


Yes I believe both of your credits should now appear and can be used now. I checked both your tickets and they are both marked 'Done' , so my guess is someone in the main office looked into it and then manually added the credits to your forum.

You can go ahead and check to see if the credits are there and then use them. If you have any further issues, please don't hesitate to let me know. Wink

-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5355
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

Solved Re: Buying Credits...?

Post by APE on May 10th 2016, 2:04 pm

I can confirm your credits have both been added to your accounts so you can now use then as you see fit

We are sorry for the delay in getting your credits to your account.

If you have any more problems Please feel free to post a new thread Smile

Thank you for your understanding.

Please mark this as solved if you don't have any more problems Smile

APE and the Forumotion Team




APE
Manager
Manager

Male Posts : 8619
Reputation : 752
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Buying Credits...?

Post by davidl on May 10th 2016, 8:41 pm

All done now, removed adverts for Members.......Thanks for the help all cheers cheers

davidl
Forumember

Posts : 249
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.

Back to top Go down

Solved Re: Buying Credits...?

Post by SLGray on May 10th 2016, 8:53 pm

@MetaAdmina wrote:
@SLGray wrote:Give it at least 24 hours.

I purchased my credits 26+ hours ago and my forum still doesn't reflect the purchase. Any advice?
Do you have the credits now?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36673
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum