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Cannot edit profile fields here in the support forums

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Solved Cannot edit profile fields here in the support forums

Post by Poser on May 5th 2016, 12:37 am

Hello. I was trying to edit some data in my profile here in the support forum (like the location, language, hobbies) but it seemed like I cannot do so. Every time I save my changes, even if the Information says that I have successfully edited my profile, the same information remain. I am posting this problem so that if similar cases occur in other forums (maybe), we would know why the problem existed and how to solve it.

(The profile I am referring to is my profile here in the support forum)


Last edited by Poser on May 5th 2016, 2:26 am; edited 1 time in total

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Solved Re: Cannot edit profile fields here in the support forums

Post by Genesis on May 5th 2016, 1:05 am

This is due to you not including your Forumotion forum on your profile. If you add a Forumotion forum in that field then you will be able to save your profile.

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Solved Re: Cannot edit profile fields here in the support forums

Post by Poser on May 5th 2016, 2:26 am

That worked. Thanks.

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Solved Re: Cannot edit profile fields here in the support forums

Post by Genesis on May 5th 2016, 2:42 am

You're welcome! Smile

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Solved Re: Cannot edit profile fields here in the support forums

Post by SLGray on May 5th 2016, 6:02 am

Topic solved and archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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