Buying Credits...?
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Buying Credits...?
I think its that time again, i`ve been told by Members the Google Ads have appeared again on the Forum.....I remember it was 1,000 credits to remove them for 1 year, but can anyone remind Me of the cost for 1,000 credits ?
Thanks.
Thanks.
davidl- Forumember
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Location : Leeds, West Yorkshire.
Re: Buying Credits...?
The cost could have changed. The cost can change because of your forum's activity. Check by going here: AP > Misc. > Credits Management > Spend Credits
When you buy credits, you should be able to check for the currency to credit ratio is. There should be a box that you can enter an amount that will should the amount of credits you will get for that amount.
When you buy credits, you should be able to check for the currency to credit ratio is. There should be a box that you can enter an amount that will should the amount of credits you will get for that amount.
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Re: Buying Credits...?
Just Paid for 1,000 Credits through Pay Pal, Money Transfer is Completed but no Credits showing in My Admin....still showing 0 Credits.
davidl- Forumember
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Re: Buying Credits...?
Give it at least 24 hours.
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Re: Buying Credits...?
Ah right, thanks SLGray, will do....
davidl- Forumember
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Re: Buying Credits...?
We will leave this topic open until you reply.
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Re: Buying Credits...?
9.20 here, and still no Credits.....the last time I bought Credits they were displayed more or less straight away, and My Adverts removed........but will keep You informed of any change.
davidl- Forumember
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Location : Leeds, West Yorkshire.
Re: Buying Credits...?
SLGray wrote:Give it at least 24 hours.
I purchased my credits 26+ hours ago and my forum still doesn't reflect the purchase. Any advice?
Re: Buying Credits...?
Sill no Credits, been 2 days nearly.........Payment been taken from My paypal.
davidl- Forumember
- Posts : 278
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Language : English
Location : Leeds, West Yorkshire.
Re: Buying Credits...?
MetaAdmina wrote:SLGray wrote:Give it at least 24 hours.
I purchased my credits 26+ hours ago and my forum still doesn't reflect the purchase. Any advice?
davidl wrote:Sill no Credits, been 2 days nearly.........Payment been taken from My paypal.
Hello,
May you both provide the url of your forums so that we can get this looked into by the main office if nessecary?
-Brandon
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Re: Buying Credits...?
hello Please pm Brandon with the following
Title your PM: credits not showing...
This will make it more easy for us to deal with your problem faster.
Thank you.
Title your PM: credits not showing...
Copy this code and use it to post in the PM making sure you fill in the text missingURL of your forum:
copy of your Email saying you paid your credits: (can be a screen shot as long as it has all the data to be seen so we can send this on to the head office.)
Your founders Email address:
How you paid for credits:
Link to this thread: https://help.forumotion.com/t146996-buying-credits#1011806
- Code:
[b]URL of your forum:[/b]
[b]copy of your Email saying you paid your credits:[/b]
[b]Your founders Email address:[/b]
[b]How you paid for credits: [/b]
[b]Link to thread: http://help.forumotion.com/t146996-buying-credits#1011806[/b]
This will make it more easy for us to deal with your problem faster.
Thank you.
Re: Buying Credits...?
Do I post up this info on open forum, or do I PM this to You...?
davidl- Forumember
- Posts : 278
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Location : Leeds, West Yorkshire.
Re: Buying Credits...?
Send it in a private message.
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Re: Buying Credits...?
APE wrote:hello Please pm Brandon with the following
Title your PM: credits not showing...Copy this code and use it to post in the PM making sure you fill in the text missingURL of your forum:
copy of your Email saying you paid your credits: (can be a screen shot as long as it has all the data to be seen so we can send this on to the head office.)
Your founders Email address:
How you paid for credits:
Link to this thread: https://help.forumotion.com/t146996-buying-credits#1011806
- Code:
[b]URL of your forum:[/b]
[b]copy of your Email saying you paid your credits:[/b]
[b]Your founders Email address:[/b]
[b]How you paid for credits: [/b]
[b]Link to thread: http://help.forumotion.com/t146996-buying-credits#1011806[/b]
This will make it more easy for us to deal with your problem faster.
Thank you.
Please read my post it says PM Brandon with the code and make sure you fill in the code so we can deal with it for you.davidl wrote:Do I post up this info on open forum, or do I PM this to You...?
Re: Buying Credits...?
Hello guys,
Just an update, so far I have recieved the pm from @MetaAdmina and a ticket for him/her has been made and is pending review by someone in the main office on Monday.
I still await the pm by @davidl .
@davidl , yes please me this info via pm and as soon as you have, I will make a ticket for you as well.
-Brandon
Just an update, so far I have recieved the pm from @MetaAdmina and a ticket for him/her has been made and is pending review by someone in the main office on Monday.
I still await the pm by @davidl .
@davidl , yes please me this info via pm and as soon as you have, I will make a ticket for you as well.
-Brandon
Last edited by brandon_g on May 8th 2016, 6:21 pm; edited 1 time in total
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Re: Buying Credits...?
brandon_g wrote:Hello guys,
Just an update, so far I have recieved the pm from @MetaAdmina and a ticket for him/her has been made and is pending review by someone in the main office on monday.
I still await the pm by @davidl .
@davidl , yes please me this info via pm and as soon as you have, I will make a ticket for you as well.
-Brandon
Hi Brandon, sorry for the delay, I have PM`d details to You.....
Thanks for the help.
davidl- Forumember
- Posts : 278
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.
Re: Buying Credits...?
@davidl Thanks for the pm with the information, I have recieved your pm and made a ticket through my tools. As I explain to you via pm as well, because it is the weekend and our office is closed, it will be atleast until Monday at the earliest before anyone in the office reads the ticket and looks into it for you.
As I have also said to you via pm, I will let you know as soon as I have more information or an update on your issue and ticket.
Nothing left for us to do now but wait for the office to re open and someone to look into the tickets for both you guys.
-Brandon
As I have also said to you via pm, I will let you know as soon as I have more information or an update on your issue and ticket.
Nothing left for us to do now but wait for the office to re open and someone to look into the tickets for both you guys.
-Brandon
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Re: Buying Credits...?
Hi Brandon, just checked in My history and it says ;
Mon 9 May 2016 - 14:50 Regularisation + 1000
Does this mean My credits have been added...? Can I use them now to remove adverts from My Forum...?
Mon 9 May 2016 - 14:50 Regularisation + 1000
Does this mean My credits have been added...? Can I use them now to remove adverts from My Forum...?
davidl- Forumember
- Posts : 278
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.
Re: Buying Credits...?
@davidl , @MetaAdmina
Yes I believe both of your credits should now appear and can be used now. I checked both your tickets and they are both marked 'Done' , so my guess is someone in the main office looked into it and then manually added the credits to your forum.
You can go ahead and check to see if the credits are there and then use them. If you have any further issues, please don't hesitate to let me know.
-Brandon
Yes I believe both of your credits should now appear and can be used now. I checked both your tickets and they are both marked 'Done' , so my guess is someone in the main office looked into it and then manually added the credits to your forum.
You can go ahead and check to see if the credits are there and then use them. If you have any further issues, please don't hesitate to let me know.
-Brandon
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Re: Buying Credits...?
I can confirm your credits have both been added to your accounts so you can now use then as you see fit
We are sorry for the delay in getting your credits to your account.
If you have any more problems Please feel free to post a new thread
Thank you for your understanding.
Please mark this as solved if you don't have any more problems
APE and the Forumotion Team
We are sorry for the delay in getting your credits to your account.
If you have any more problems Please feel free to post a new thread
Thank you for your understanding.
Please mark this as solved if you don't have any more problems
APE and the Forumotion Team
Re: Buying Credits...?
All done now, removed adverts for Members.......Thanks for the help all
davidl- Forumember
- Posts : 278
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.
Re: Buying Credits...?
Do you have the credits now?MetaAdmina wrote:SLGray wrote:Give it at least 24 hours.
I purchased my credits 26+ hours ago and my forum still doesn't reflect the purchase. Any advice?
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