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Can't view images

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In progress Can't view images

Post by Kat4evr on May 21st 2016, 12:35 am

I'm an admin at one group (http://taggerzhaven.forumotion.com/) but everyone else can view tags/images and I can't. I did update javascript/flash player and still cannot see tags/images. I'd have to go switch editor mode to be able to view the images/tags to save them.

and I use google chrome. i did try IE and Mozilla Firefox, same problem. I cannot see most of the smileys on right side too.

what's going on? i'm frustrated not being able to see the tags in this group. I have no problems in other groups I'm in.

This what page looks like when i go to that page - shows only words (wheres the image/tag?)



but when i click edit - it shows this



which shows the tag and words


Last edited by Kat4evr on May 21st 2016, 12:57 am; edited 1 time in total

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In progress Re: Can't view images

Post by SLGray on May 21st 2016, 12:56 am

Can guests see this topic?  If yes, please post the link to it.


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In progress Re: Can't view images

Post by Kat4evr on May 21st 2016, 12:58 am

guests cannot see topics but members/mods and one admin can. i'm the only one who can't.

http://taggerzhaven.forumotion.com/

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In progress Re: Can't view images

Post by APE on May 21st 2016, 1:01 am

This is a long shot but can you look at your profile for the following settings

Profile >> Preferences Tab >>

Always allow BBCode : YES
Always allow HTML : YES
Always enable Smilies : YES

Then Save.





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In progress Re: Can't view images

Post by Kat4evr on May 21st 2016, 1:04 am

yes and i redid them again. nothing changed so far

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In progress Re: Can't view images

Post by SLGray on May 21st 2016, 1:06 am

Are you using a mobile device?


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In progress Re: Can't view images

Post by Kat4evr on May 21st 2016, 1:07 am

No I'm using my computer

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In progress Re: Can't view images

Post by Kat4evr on May 21st 2016, 1:08 am

when i click on edit mode, i can see the images/tags but when i go to preview, it doesn't show the pics. i have to keep clicking on the switch editor mode in edit to be able to view the images. and the smileys on the right side is not showing images, just the code names.

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In progress Re: Can't view images

Post by APE on May 21st 2016, 1:10 am

have you cleared your browsers of cookies and cache





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In progress Re: Can't view images

Post by SLGray on May 21st 2016, 1:13 am

Is the page fully loaded when you check the preview?


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In progress Re: Can't view images

Post by Kat4evr on May 21st 2016, 1:18 am

Yes i cleaned all the browser cache, cookies, even updated flash player and java script.

i notice when i'm at my group it looks like page keeps loading when the firefox circle thing keeps turning

I checked 3 other groups I'm member in, i have no problem viewing tags/images. and yes they are forumotions © phpBB  groups.

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In progress Re: Can't view images

Post by Kat4evr on May 21st 2016, 1:19 am

I am on firefox now, IE 11 gives me problems. I like Google Chrome so gonna go back to chrome. not sure which is the best browser to use for forumotions

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In progress Re: Can't view images

Post by SLGray on May 21st 2016, 1:40 am

@Kat4evr wrote:Yes i cleaned all the browser cache, cookies, even updated flash player and java script.

i notice when i'm at my group it looks like page keeps loading when the firefox circle thing keeps turning

I checked 3 other groups I'm member in, i have no problem viewing tags/images. and yes they are forumotions © phpBB  groups.
If it is still rotating then the page is not completely loaded yet.


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In progress Re: Can't view images

Post by APE on May 21st 2016, 2:46 am

yes it sounds like a speed problem on the site or your ISP give this one more thing a try

Reset your modem /Hub and at the same time close your computer down and restart.

Some bigger items can take a long time to show if your internet is slow at that time.

what i do is go in firefox and on the bottom left of the screen there is a small bar that shows with an address on
See screen shot:


see What site / item is taking its time and post the link here in a Code tag.

if your internet is slow at the time it will find it hard to find the items and slow things down.





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In progress Re: Can't view images

Post by Kat4evr on May 22nd 2016, 7:22 pm

I did speed test and it shows

Download 27.95 mbps
Upload 4.86 mbps
Ping 60 ms

at bottom left on firefox it keeps saying
Connecting to 54.200.34.14..
Waiting for 54.200.34.14

I even checked on my phone at another location and still cannot see images/tags at that group.

My sister did an internet change from Comcast to Century Link last week.

its also says transferring data from paypal.com, illiweb.com waiting for r34.imgfast.net, etc


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In progress Re: Can't view images

Post by SLGray on May 22nd 2016, 8:10 pm

What happens when you refresh the page that contains images?


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In progress Re: Can't view images

Post by APE on May 23rd 2016, 2:34 pm

It is really strange That its only you that is getting this problem.

As for the links that are taking the time to load
The ones that we can look in to is illiweb.com and r34.imgfast.net but i really don't see the problem from our end.





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In progress Re: Can't view images

Post by Kat4evr on May 24th 2016, 2:26 am

Yeah very strange. I have no problem in other forumotions group I'm in, why just my main group? I'm working with Century Link DSL and they're sending someone out. apparently we're supposed to be getting 40 mbps but we're only getting 30 and where that 10 go so they will check their wires outside this week. They removed wifi from their router as we already have Belkin wifi. so after they removed the wifi from their router, i was able to view images/tags on my phone but still not on my computer. will check my sister's pc again if still same situation the other day. if can see pics/images then must be my computer problem. will find out and let ya know.

I did refresh page nothing changed on my computer. ugh

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In progress Re: Can't view images

Post by SLGray on May 24th 2016, 3:54 am

Ok. We will keep this topic open until it is completely solved.


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In progress Re: Can't view images

Post by APE on May 24th 2016, 7:14 pm

can i ask if you have any java codes running in the following setting ?

ACP >> Modules  tab >>   HTML & JAVASCRIPT >> Javascript codes management >>

Enable Javascript code management : tick NO and then save the page and then see if you still have the problem (Don't worry none of your codes if set there will be lost this will just turn them off for a sec just to see if there is a problem there.

If the problem goes then its something there if its got no codes there then it dont matter we will have to see what else we can come up with.

or hold on for your ISP to come out and see what the problem is.





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In progress Re: Can't view images

Post by brandon_g on May 24th 2016, 9:43 pm

Hello,

You could also clear the cache and cookies on your browser and clear the forum cookies on your main pc (if you havent already) and see if the images appear properly afterward.

Sometimes the browser might show you an older, cached, version of the page if the browser cache and cookies are full. It can do this even if you refresh or not.

Give this a try on your main computer and see if it helps. Very Happy

-Brandon


Remember to mark your topic when a solution is found.

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