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{Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

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Pro Admin {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by nichehackz on May 18th 2016, 11:43 am

Thread made into an only topic.
Please only post in this topic if you are having trouble creating a new forum.

Hi ...

am new here ..thanks for giving me to create a free forum for my community


And having problem to register a new forum of my community

started with my new gmail account which created few minutes back and enter the new gmail account in the field given while registration of a new forum but says that (Sorry, it looks like XXXXX@gmail.com belongs to an existing account.)

where i just created it ... so kindly guide me how to get rid of this

thanks

Please is this not a proper section move to in correct place as am not aware of where to post

Thanks Once again

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Leviosa on May 18th 2016, 12:58 pm

Hello,

Are you sure your forum has not been created? Try to go on the url you wanted to for your forum to see if it's not there?


No help without your forum url
No support via private message



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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by nichehackz on May 18th 2016, 1:58 pm

@Leviosa wrote:Hello,

Are you sure your forum has not been created? Try to go on the url you wanted to for your forum to see if it's not there?

Yes i checked twice and even my mail ... not activated yet ..

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Leviosa on May 18th 2016, 2:01 pm

Do you have another forumotion forum ?


No help without your forum url
No support via private message



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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by nichehackz on May 18th 2016, 3:01 pm

no i dont have any with this mail am just starting to create ONE ..


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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by APE on May 18th 2016, 8:00 pm

Hello @Leviosa we have seen this problem before if i remember Buttercup had to go on our servers and unblock the email address. if thats the case then the member is to PM you with there Email address there IP address and the URL of the forum they wish to make the account on.





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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by SLGray on May 18th 2016, 8:14 pm

Please send the email you used to me by pm. I can check to see if there is a forum with that email address in the database.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by nichehackz on May 18th 2016, 8:44 pm

Yes i send u pm please check thanks

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by SLGray on May 19th 2016, 5:36 am

PM received and replied to.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by nichehackz on May 20th 2016, 8:17 am

checked my mail but still same issue

i just tried to create again but again i got this message while creating ( Sorry, it looks like xxxxx@gmail.com belongs to an existing account.)

hmmmm i dont get when i have not created any forum with my mail and still my email is new

why do i get this issue ?

Thanks

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by SLGray on May 20th 2016, 8:28 am

I have replied to your pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Kirbs on May 20th 2016, 11:30 pm

Hi,

I've tried searching the forums for a solution but didn't find any, when i try to create a new forum it says sorry this email is already used or something like that and i am sure i haven't created any forums with the email, i even created new e-mails and got the same problem while trying to create a new forum using any of the available types (Invision, phpbb2, etc..)

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Nemo on May 20th 2016, 11:38 pm

Hello,

What email company do you use? Gmail, Yahoo, Hotmail?

Hello

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Kirbs on May 20th 2016, 11:41 pm

I'm using Gmail Smile

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Nemo on May 20th 2016, 11:49 pm

Hello,

Can you try to see if by capitalising some characters of the email the system lets you create a new forum?
For example, if you own the email youremail@gmail.com try to type in the field : YOuremaiL@gmail.com



Hello

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Kirbs on May 20th 2016, 11:57 pm

Tried it, still not working :/

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Nemo on May 21st 2016, 12:04 am

Hello,

Do you get this error: The forum X already exists... Please choose another Internet address for your forum ?

Hello

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by SLGray on May 21st 2016, 12:05 am

Send the email you are using to me by pm. I can check to see if a forum is connected to that email.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Kirbs on May 21st 2016, 12:08 am

Sent

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by SLGray on May 21st 2016, 12:20 am

PM received and replied to.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by SLGray on May 21st 2016, 12:32 am



When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Kirbs on May 21st 2016, 12:35 am

Yes it is, i checked that topic first thing and found no solution in it ;/

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by APE on May 21st 2016, 12:49 am

I got something you could try

Send me the Email address and the URL you want to make as a forum and i will try it for you.

if it works i will send you a PM with the Password and you can change it to what ever you wish.

if this still don't work then we will have to have some one from the head office take a look at this for you.





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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by SLGray on May 21st 2016, 12:59 am

@Leviosa has been informed.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by SLGray on May 21st 2016, 1:02 am

@Leviosa please take a look at this topic.


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Never post your email in public.


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Pro Admin {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Dmor on May 21st 2016, 9:30 am

Technical Details

Forum version : #Invision
Position : Member
Concerned browser(s) : Internet Explorer
Who the problem concerns : Yourself
When the problem appeared : Create a Forum
Forum link : http://www.forumotion.com/create-forum/make-free-message-board/invision

Description of problem

Please Help, It Wont Let Me Create a Forum Even Though My Email isn't being used!

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by mpelmmc on May 21st 2016, 1:59 pm

Hello

It means that you've already created another forum with the e-mail you're trying to use.
Nothing can be done in this case unless you erase the previous forum or change the e-mail in mentioned forum.

If you want to know how to recover the link of your forum and the password check this:
http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

Greetings.

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by brandon_g on May 21st 2016, 5:11 pm

Hello,

Have you checked your email, including your spam/junk mail folders to see if the activation email arrived?

Do these 2 topics sound like your issue as well: http://help.forumotion.com/t147153-hi-new-forum-setup-problem , http://help.forumotion.com/t147191-sorry-it-looks-like-you-email-belongs-to-an-existing-account ?

If so and you didnt recieve the activation e-mail, may you send a pm with the email address you used to SLGray like the others did so that he can look and see if the email is connected to a forum or not. If it is not, he can and will pass the information on to who needs it. Wink

-Brandon


Remember to mark your topic when a solution is found.

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Dmor on May 21st 2016, 6:02 pm

@mpelmmc wrote:Hello

It means that you've already created another forum with the e-mail you're trying to use.
Nothing can be done in this case unless you erase the previous forum or change the e-mail in mentioned forum.

If you want to know how to recover the link of your forum and the password check this:
http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

Greetings.

Yes, But I am a new user and have never created a forums before. I also tried putting other random email addresses just to test it out and they even say there taken.

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Pro Admin Re: {Only Topic} Sorry, it looks like (You Email) belongs to an existing account.

Post by Dmor on May 21st 2016, 6:04 pm

@brandon_g wrote:Hello,

Have you checked your email, including your spam/junk mail folders to see if the activation email arrived?

Do these 2 topics sound like your issue as well: http://help.forumotion.com/t147153-hi-new-forum-setup-problem , http://help.forumotion.com/t147191-sorry-it-looks-like-you-email-belongs-to-an-existing-account ?

If so and you didnt recieve the activation e-mail, may you send a pm with the email address you used to SLGray like the others did so that he can look and see if the email is connected to a forum or not. If it is not, he can and will pass the information on to who needs it. Wink

-Brandon

thank you so much, I will try to see

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