The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Photos sideways

View previous topic View next topic Go down

Photos sideways

Post by Daryn on May 31st 2016, 10:17 pm

Hello everyone, having a problem that I never had before. When my members post some photos using servimg they are posting sideway's. never had this problem before any ideas please.

Only started doing this since the new photo tool update

Daryn
Forumember

Posts : 50
Reputation : 0
Language : English

Back to top Go down

Re: Photos sideways

Post by SLGray on May 31st 2016, 10:41 pm

Are they using mobile devices?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36705
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

Re: Photos sideways

Post by Daryn on May 31st 2016, 11:28 pm

It was taken on a phone.

Daryn
Forumember

Posts : 50
Reputation : 0
Language : English

Back to top Go down

Re: Photos sideways

Post by Poser on May 31st 2016, 11:39 pm

Heard this one before, but I think this problem is related to how the photo was captured on a device. I am guessing that the photo was taken on an iPhone?

http://help.forumotion.com/t146989-photos-uploading-sideways#1011741

Poser
Helper
Helper

Male Posts : 391
Reputation : 40
Language : English and Filipino
Location : Whale Island

http://www.bowtieblogs.forumotion.com

Back to top Go down

Re: Photos sideways

Post by Daryn on May 31st 2016, 11:57 pm

Thanks for the reply, I have asked them what they are using and awaiting a reply but what I can say is that I copied the photo to my computer in jpeg and tried to repost it but again it uploaded sideways very strange. Its as if the software wont allow a photo to be a certain length vertically.

http://majorcaforum.forumsmotion.com/t13846-playtime-with-tyler-other-big-kids

Daryn
Forumember

Posts : 50
Reputation : 0
Language : English

Back to top Go down

Re: Photos sideways

Post by Daryn on June 1st 2016, 12:33 am

Just got word back the phone used was a android phone

Daryn
Forumember

Posts : 50
Reputation : 0
Language : English

Back to top Go down

Re: Photos sideways

Post by APE on June 1st 2016, 12:53 am

The photo needs to be turned around on your computer or phone before posting it in your forum.





APE
Manager
Manager

Male Posts : 8636
Reputation : 757
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Re: Photos sideways

Post by Daryn on June 1st 2016, 1:06 am

Thanks for the reply

The photo is actually the correct way round on the computer, it only turns round when you upload it to servimg

Daryn
Forumember

Posts : 50
Reputation : 0
Language : English

Back to top Go down

Re: Photos sideways

Post by Poser on June 1st 2016, 4:32 am

Try opening that image on a free image editing software (probably MSPaint) and use "Save As". After that, choose any extension that you want your image to have, and hopefully, that might fix it. (Not really assuring that it'll fix it, have it tried and tell us)

Poser
Helper
Helper

Male Posts : 391
Reputation : 40
Language : English and Filipino
Location : Whale Island

http://www.bowtieblogs.forumotion.com

Back to top Go down

Re: Photos sideways

Post by Daryn on June 1st 2016, 11:56 am

Thanks for the reply Poser that worked, I opened it in paint and it was the right way up, I then turned it 90 degrees so it was the wrong way and turned it back again and saved as.

Weird that you have to do that, doesnt make sense but it works.

Many thanks to all for your help, hopefully the actual software might get an update to correct the fault

Daryn
Forumember

Posts : 50
Reputation : 0
Language : English

Back to top Go down

Re: Photos sideways

Post by Poser on June 1st 2016, 12:08 pm

Glad to be of help. You're welcome!

Poser
Helper
Helper

Male Posts : 391
Reputation : 40
Language : English and Filipino
Location : Whale Island

http://www.bowtieblogs.forumotion.com

Back to top Go down

Re: Photos sideways

Post by Leviosa on June 1st 2016, 12:11 pm

Hello @Daryn,

The reason your pictures are turning sideways is that Servimg is reading the EXIF data of the pictures now. Which mean it has the same data as the camera or phone the picture was taken with, so if the picture was taken in portrait or landscape format it will appear in such way.



No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

Re: Photos sideways

Post by Daryn on June 1st 2016, 2:23 pm

Many thanks Leviosa that makes sense now I will pass this over to my members. Do you think their will be an update to correct this.

Daryn
Forumember

Posts : 50
Reputation : 0
Language : English

Back to top Go down

Re: Photos sideways

Post by Leviosa on June 1st 2016, 2:47 pm

Well, actually the EXIF data is an update. It is very useful, a lot of photographers were waiting for this but I can understand that other need a bit of time to accommodate with these changes


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum