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Can't send group pm

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In progress Can't send group pm

Post by PurpleTears on June 10th 2016, 12:21 am

I am wanting to send an pm to a certain group, however when i try to do this i have no option to except remove as seen in image as seen below




if i just hit send pm on the right of the image the next page the drop down box does not work


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In progress Re: Can't send group pm

Post by SLGray on June 10th 2016, 12:26 am

Does this group have 1,000 or more members?


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In progress Re: Can't send group pm

Post by PurpleTears on June 10th 2016, 12:41 am

no it only has 2 but i have sent before not sure why i cant now

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In progress Re: Can't send group pm

Post by SLGray on June 10th 2016, 12:43 am

Check to see if you checked the correct option to send mass pm's for that group in the administration panel.

AP > Users & Groups > Groups


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In progress Re: Can't send group pm

Post by PurpleTears on June 10th 2016, 1:48 am

yes it is checked for admin, i also noticed that the little ? button next to drop box does nothing when i click on that either.

http://2girlsgraphics.forumotion.com/

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In progress Re: Can't send group pm

Post by SLGray on June 10th 2016, 4:24 am

You do not click on the question mark. You hover over it. It will say that there is a limit on sending pm's to groups that have 1,000 ore more members.

Have you tried a different browser?


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In progress Re: Can't send group pm

Post by PurpleTears on June 10th 2016, 4:42 pm

yes i tried ie, the only thing i can tell is that i have to use the send newsletter in acp then i have the option of who to send to. I would rather send pm. Can you get in my site and try sending to admin ?
http://2girlsgraphics.forumotion.com/

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In progress Re: Can't send group pm

Post by SLGray on June 10th 2016, 10:52 pm

Could you give me a test account?


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