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Can't sign into admin account

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In progress Can't sign into admin account

Post by temporary_account on June 10th 2016, 10:16 am

I recently attempted to log into my forum, http://gamefiregames.forumotion.com/
My admin account name was Nat
Admittedly I have not been able to be very active on there recently.
Though when I attempted to have a password reset sent to my email, the email never went through. I thought it was because of a server problem, but the activation email for this temporary account came through almost immediately.
This makes me wonder if my account was hacked/deleted. If so, how would I go about regaining access to my account when either it's been deleted or the email attached to it has been changed?
I hope this can be quickly and easily resolved.
Thank you for your time.

temporary_account
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In progress Re: Can't sign into admin account

Post by Leviosa on June 10th 2016, 10:24 am

Hello,

It is very unlikely that your account has been hacked. Did you check your spam folder? If you still can find the email you should send a PM to a moerator with your foundation email address please explaining the problem.


No help without your forum url
No support via private message



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In progress Re: Can't sign into admin account

Post by temporary_account on June 10th 2016, 11:02 am

I've just checked my spam folder, and there are no forumotion emails in it.

temporary_account
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In progress Re: Can't sign into admin account

Post by SLGray on June 10th 2016, 11:05 am

Send the creation email to me by pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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