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Can't sign into admin account

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In progress Can't sign into admin account

Post by temporary_account June 10th 2016, 10:16 am

I recently attempted to log into my forum, http://gamefiregames.forumotion.com/
My admin account name was Nat
Admittedly I have not been able to be very active on there recently.
Though when I attempted to have a password reset sent to my email, the email never went through. I thought it was because of a server problem, but the activation email for this temporary account came through almost immediately.
This makes me wonder if my account was hacked/deleted. If so, how would I go about regaining access to my account when either it's been deleted or the email attached to it has been changed?
I hope this can be quickly and easily resolved.
Thank you for your time.
temporary_account
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In progress Re: Can't sign into admin account

Post by Shadow June 10th 2016, 10:24 am

Hello,

It is very unlikely that your account has been hacked. Did you check your spam folder? If you still can find the email you should send a PM to a moerator with your foundation email address please explaining the problem.
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In progress Re: Can't sign into admin account

Post by temporary_account June 10th 2016, 11:02 am

I've just checked my spam folder, and there are no forumotion emails in it.
temporary_account
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In progress Re: Can't sign into admin account

Post by SLGray June 10th 2016, 11:05 am

Send the creation email to me by pm.


Can't sign into admin account Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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