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E mail notification

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In progress E mail notification

Post by TWYLYGHT on June 19th 2016, 12:54 am

I have a member on the forum that isn't receiving e mail notification on replies. She has all the appropriate boxes clicked on to receive notification to the forums she's picked.

Members Name: quinnsgrandma31

Forum Link: http://taggertavern.forumotion.com/forum

Thanks in advance for any help you can give me.

TWYLYGHT
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In progress Re: E mail notification

Post by Derri on June 19th 2016, 1:20 am

Hi,

Has she got this setting ticked yes in preferences:

Always notify me of replies :

And:

A new post in a watched topic - The box ticked email in the notifications tab in profile.


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When your topic has been solved, ensure you mark the topic solved
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In progress Re: E mail notification

Post by TWYLYGHT on June 19th 2016, 12:58 pm

Yes she has all that ticked. I even as if she changed her e mail addy and she said no.

TWYLYGHT
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In progress Re: E mail notification

Post by SLGray on June 20th 2016, 7:25 am

Did she checked to see if they might have been put in her trash/garbage/spam folder?


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Never post your email in public.


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In progress Re: E mail notification

Post by TWYLYGHT on June 22nd 2016, 10:16 pm

@Derri wrote:Hi,

Has she got this setting ticked yes in preferences:

Always notify me of replies :

And:

A new post in a watched topic - The box ticked email in the notifications tab in profile.

I passed this on to my member. She triple checked everything and all it well now.

Thank you all for your help.

TWYLYGHT
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