Problems with posted pictures

by jeffcpr June 23rd 2016, 6:48 am

I and my members are having issues with pictures being posted an ending up orienting sideways or upside down.

Here is an example can this be fixed if so how.

Thanks
Jeff thumleft

by Samson D Souza June 23rd 2016, 9:22 am

Brandon wrote:Are the pictures taken from the phone's camera? If so, it may be because the picture was taken upside down. Remmeber that your phone's screen can auto rotate, a computer screen can not. Try making sure the pictures were taken right side up by temporarily disabling your screen's auto rotate.

by Ace 1 June 23rd 2016, 9:41 am

Are all images rotated sideways, all of them upside down, or a combination of both?

by Poser June 23rd 2016, 12:50 pm

Hello! I have quoted the posts below because I believe these could help.

Poser wrote:Heard this one before, but I think this problem is related to how the photo was captured on a device. I am guessing that the photo was taken on an iPhone?

https://help.forumotion.com/t146989-photos-uploading-sideways#1011741

Leviosa wrote:Hello @Daryn,

The reason your pictures are turning sideways is that Servimg is reading the EXIF data of the pictures now. Which mean it has the same data as the camera or phone the picture was taken with, so if the picture was taken in portrait or landscape format it will appear in such way.

Poser wrote:Try opening that image on a free image editing software (probably MSPaint) and use "Save As". After that, choose any extension that you want your image to have, and hopefully, that might fix it. (Not really assuring that it'll fix it, have it tried and tell us)

by jeffcpr June 23rd 2016, 3:29 pm

Thanks everyone i was think it was that it was comjng from my cell phone. The old picture program never did that so i was hoping there was a quick fix for this. I will try taking a few different pictures and see what happens when i load them. Then i will use a editing tool and see if that helps.

Thanks