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I lost my access.

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Re: I lost my access.

Post by Nemo on July 6th 2016, 12:07 pm

Hello,

If you're the founder of a forum and you cannot have access to it, check this thread : http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

If there was a change in the foundation email, you need to prove that you are the original founder.

Hello


Last edited by Nemo on July 6th 2016, 12:10 pm; edited 2 times in total

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Re: I lost my access.

Post by Leviosa on July 6th 2016, 12:08 pm

Hello,

They have contacted a moderator and said that they didn't have access to the email address anymore and provided another one. That's why you must keep the foundation mail address a secret and not share it. You'll have to prove you are the original founder now, send me the original email address, a capture of the validation mail you have received when you have first created your forum and everything you can find proving that you are the founder.

EDIT : The situation is being handled by private message. I archive this topic.


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