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Domain Name Issue

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Domain Name Issue

Post by proyect01 on July 18th 2016, 5:33 am

when google aquafishforum.com can't find it
Thanks

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Re: Domain Name Issue

Post by Leviosa on July 18th 2016, 9:08 am

Hello,

It's probably because your domain name has expired try with the original name of the forum



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Re: Domain Name Issue

Post by proyect01 on July 19th 2016, 2:08 am

Want to activate again
let me know how please
thanks

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Re: Domain Name Issue

Post by Leviosa on July 19th 2016, 11:06 am

Hello,

So first I need to know did you purchase the domain via forumotion?
If yes, here what you need to do, you need to have 1 600 credits on your forum. Then you need to contact me because you won't be able to do the renewal via your AP cause the name is still on our database, then we will purchase the domain.


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Re: Domain Name Issue

Post by proyect01 on July 20th 2016, 3:55 am

Yes and have the credits
Thanks

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Re: Domain Name Issue

Post by Leviosa on July 20th 2016, 10:26 am

Hello,

So here the thing, your domain name was still associated with your forum in our data base. That's why you could not purchase the domain on your administration panel. I have deleted this association so you might receive a mail about this but don't worry it is normal. You can now purchase it via your Administration panel.


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