The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Strange Popup ads which make browsing the forum impossible

View previous topic View next topic Go down

Pro Admin Strange Popup ads which make browsing the forum impossible

Post by Rashmun on July 18th 2016, 8:30 pm

I am an ordinary member of the forum http://such.forumotion.com (the Admin of this forum is no longer active on this forum); i have been on this forum for a few years now. In the last few days i am seeing some strange popup ads which make it impossible to browse the forum. I am on a Mac using OS X El Capitan 10.11.5 and i am seeing these popup ads when i am on safari. i don't see them when using firefox.
Additionally, i have a second Mac computer (also running OS X El Capitan 10.11.5) which i have not been using for browsing this forum. When i browsed the forum on the second Mac yesterday to experiment there were no popups and hence no problem browsing the forum. I wonder whether the forumotion advertisement at the top center of the forumotion page website (and apparently working with the help of Adobe Flash) has somehow installed something locally on the Mac on which i am seeing the popups. If yes, it may have been installed in one of the folders pertaining to safari which is not getting deleted when i am emptying the cache and removing all website data.

At any rate i am giving the screenshots pertaining to the problem i am seeing because of which i am unable to browse the forumotion forum http://such.forumotion.com when using safari on one of my two mac computers both of which are running on OS X El Capitan 10.11.5.




Rashmun
Forumember

Posts : 42
Reputation : 1
Language : English

Back to top Go down

Pro Admin Re: Strange Popup ads which make browsing the forum impossible

Post by APE on July 18th 2016, 8:51 pm

Hello Than you for getting in touch with us on this matter right now we are getting lots of posts about strange ad's and popups! Have you installed any codes in your forum in the last 3 weeks if yes then it could be down to an address on that code.

Try logging in your forum by your forum founders tools and remove all the codes added and see if you still get the problem.

if we get any more posts about this same thing then i will mark it as need attention of the head office





APE
Manager
Manager

Male Posts : 8319
Reputation : 716
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Pro Admin Re: Strange Popup ads which make browsing the forum impossible

Post by Rashmun on July 18th 2016, 9:17 pm

@APE wrote:Hello Than you for getting in touch with us on this matter right now we are getting lots of posts about strange ad's and popups! Have you installed any codes in your forum in the last 3 weeks if yes then it could be down to an address on that code.

Try logging in your forum by your forum founders tools and remove all the codes added and see if you still get the problem.

if we get any more posts about this same thing then i will mark it as need attention of the head office

Unfortunately i don't have Admin power over the forum http://such.forumotion.com. The Admin of this forum is currently inactive, although the forum is active.

I do have Admin power on another forumotion forum and that is http://sulekha.forumotion.com ; now in this forum i have not installed any codes for more than an year. But i am experiencing the exact same problem which i have described in my original message.


Rashmun
Forumember

Posts : 42
Reputation : 1
Language : English

Back to top Go down

Pro Admin Re: Strange Popup ads which make browsing the forum impossible

Post by APE on July 18th 2016, 9:19 pm

ok i will make a report about this to our team but i am not sure its anything to do with us but as to make sure i will make my report.

We will get back to you on this matter as soon as we have more news.

I take it your using a Apple phone or tablet.
is this correct ?





APE
Manager
Manager

Male Posts : 8319
Reputation : 716
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Pro Admin Re: Strange Popup ads which make browsing the forum impossible

Post by Rashmun on July 18th 2016, 9:28 pm

i am using a 2015 Macbook Pro laptop which is running on OS X El Capitan 10.11.5. And this issue is being seen on Safari on this laptop, not on firefox. I had been browsing the forum http://such.forumotion.com regularly using this computer for more than an year.

I have another older Macbook Pro laptop which i have not used to browse this forum for more than an year. This laptop also is running on OS X El Capitan 10.11.5. There is no problem in accessing the forum using safari using this second laptop ( i tried accessing the forum just to experiment).

i called Apple Care about this and they advised me to avoid forumotion forums completely since these popup messages are only showing up on my new laptop when i visit a forumotion motion.

Rashmun
Forumember

Posts : 42
Reputation : 1
Language : English

Back to top Go down

Pro Admin Re: Strange Popup ads which make browsing the forum impossible

Post by APE on July 18th 2016, 9:35 pm

Thank you for your Full report i have sent this on to our Team and i Hope some one will read my report tomorrow and out team will run some tests Smile


Last edited by APE on July 19th 2016, 12:22 pm; edited 1 time in total (Reason for editing : fixed my spelling lol)





APE
Manager
Manager

Male Posts : 8319
Reputation : 716
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Pro Admin Re: Strange Popup ads which make browsing the forum impossible

Post by Rashmun on July 19th 2016, 12:47 am

Update: i am seeing the problem on Firefox also now. its a different scary looking popup with a loud voice message on Firefox.

Rashmun
Forumember

Posts : 42
Reputation : 1
Language : English

Back to top Go down

Pro Admin Re: Strange Popup ads which make browsing the forum impossible

Post by Rashmun on July 19th 2016, 4:40 am

Update: The OS on my new Macbook Pro was OS X El Capitan 10.11.5

Today i installed OS X El Capitan 10.11.6 ; this new update to El Capitan became available only today. The problematic popups are not to be seen anymore (so far).

Rashmun
Forumember

Posts : 42
Reputation : 1
Language : English

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum