The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Registration won't allow users to get what username they want?

3 posters

Go down

Solved Registration won't allow users to get what username they want?

Post by Sienna July 21st 2016, 12:36 am

Forum Version: PhpBB3

New members for awhile now have been telling us that usernames that they'd like are sometimes deemed as "taken" in the system, when they're not.

A member wanted the name "Kylie" because it wasn't actually taken, but a message tells her that the name is indeed taken. We're having to manually change their name.

Thanks for any help!


Last edited by Kelso on July 21st 2016, 8:14 am; edited 1 time in total
Sienna
Sienna
Forumember

Female Posts : 93
Reputation : 6
Language : English

http://liveandnet.forumotion.com/

Back to top Go down

Solved Re: Registration won't allow users to get what username they want?

Post by brandon_g July 21st 2016, 1:47 am

Hello,

Try seeing if this helps: Go to ACP (admin panel)-->General-->Security-->'Dis allow subscriptions of the most commonly used usernames?' tick this to 'No' and save. This should solve the problem Wink.

Hope this helps,

-Brandon


Last edited by brandon_g on July 21st 2016, 4:18 pm; edited 1 time in total


Registration won't allow users to get what username they want? Brando10
Remember to mark your topic Registration won't allow users to get what username they want? Solved15 when a solution is found.
General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

Registration won't allow users to get what username they want? Scre1476
Team Leader
Review Section Rules | Request A Review | Sticker Points
brandon_g
brandon_g
Manager
Manager

Male Posts : 10106
Reputation : 923
Language : English
Location : USA

https://www.broadcastingduo.com

Back to top Go down

Solved Re: Registration won't allow users to get what username they want?

Post by Sienna July 21st 2016, 8:07 am

Haha, I'm assuming it worked. I did the steps and it was ticked yes, so that might of been the issue.

Thank you!
Sienna
Sienna
Forumember

Female Posts : 93
Reputation : 6
Language : English

http://liveandnet.forumotion.com/

Back to top Go down

Solved Re: Registration won't allow users to get what username they want?

Post by Ape July 21st 2016, 2:05 pm

Problem solved & topic archived.

Any problems and you need this thread open again Please feel free to PM with the link to this thread Smile

Please read our forum rules:  ESF General Rules


Registration won't allow users to get what username they want? Left1212Registration won't allow users to get what username they want? Center11Registration won't allow users to get what username they want? Right112
Registration won't allow users to get what username they want? Ape_b110
Registration won't allow users to get what username they want? Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19084
Reputation : 1988
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum