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Registration won't allow users to get what username they want?

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Solved Registration won't allow users to get what username they want?

Post by Kelso on July 21st 2016, 12:36 am

Forum Version: PhpBB3

New members for awhile now have been telling us that usernames that they'd like are sometimes deemed as "taken" in the system, when they're not.

A member wanted the name "Kylie" because it wasn't actually taken, but a message tells her that the name is indeed taken. We're having to manually change their name.

Thanks for any help!


Last edited by Kelso on July 21st 2016, 8:14 am; edited 1 time in total

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Solved Re: Registration won't allow users to get what username they want?

Post by brandon_g on July 21st 2016, 1:47 am

Hello,

Try seeing if this helps: Go to ACP (admin panel)-->General-->Security-->'Dis allow subscriptions of the most commonly used usernames?' tick this to 'No' and save. This should solve the problem Wink.

Hope this helps,

-Brandon


Last edited by brandon_g on July 21st 2016, 4:18 pm; edited 1 time in total


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Solved Re: Registration won't allow users to get what username they want?

Post by Kelso on July 21st 2016, 8:07 am

Haha, I'm assuming it worked. I did the steps and it was ticked yes, so that might of been the issue.

Thank you!

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Solved Re: Registration won't allow users to get what username they want?

Post by APE on July 21st 2016, 2:05 pm

Problem solved & topic archived.

Any problems and you need this thread open again Please feel free to PM with the link to this thread Smile

Please read our forum rules: ESF General Rules





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