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Font and Chatbox Problems

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In progress Font and Chatbox Problems

Post by Tsar 23/7/2016, 17:28

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Google Chrome, Internet Explorer
Screenshot of problem : https://i.imgur.com/CqQUhcb.png?2
Who the problem concerns : All members
When the problem appeared : Today
Forum link : http://tsarenterprises.forumotion.com/

Description of problem

So my website's title font and main font face have always been Comic Sans MS, but today it somehow changed to another font (not sure which one, but it's in the screenshot). I asked all my co-admins if they changed it, and they said no. When I changed the font back to Comic Sans MS, it changed itself to Courier New. I've been trying to change the font to Comic Sans now for the past thirty minutes, but it stays for about two minutes, and then replaces itself with one of the other fonts again.

Another problem is that members are being suddenly logged out of the chatbox, and not from a session timeout or their own doing.

How do I fix these? Is there a bug or something? Any help is much appreciated!

- Tsar

Edit: New problem. Chatbox suddenly disappeared and it's not coming back up...
https://i.imgur.com/Ddj7WUo.png?1
Tsar
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In progress Re: Font and Chatbox Problems

Post by Ape 24/7/2016, 07:39

Hello
Can i ask how your changing the fonts on your site?
are system works buy reading the first font and then if the first ones not working it will then use the next one to make sure your forum uses the one font you need to tale a look at this part of your ACP


   ACP >> Display >>  Font and Chatbox Problems Images_couleurs Pictures and Colors >> Colors >>


Title Font Face : "remove all the fonts and just ad yours font you want"
Main Font Face : "remove all the fonts and just ad yours font you want"
Code Font Face : "remove all the fonts and just ad yours font you want"

this is not advised thou as some members may not have the font installed on there computers and if this is the case then they will not see your forum text.


Font and Chatbox Problems Left1212Font and Chatbox Problems Center11Font and Chatbox Problems Right112
Font and Chatbox Problems Ape_b110
Font and Chatbox Problems Ape1010
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In progress Re: Font and Chatbox Problems

Post by SLGray 24/7/2016, 14:18

APE wrote:Hello
Can i ask how your changing the fonts on your site?
are system works buy reading the first font and then if the first ones not working it will then use the next one to make sure your forum uses the one font you need to tale a look at this part of your ACP


   ACP >> Display >>  Font and Chatbox Problems Images_couleurs Pictures and Colors >> Colors >>


Title Font Face : "remove all the fonts and just ad yours font you want"
Main Font Face : "remove all the fonts and just ad yours font you want"
Code Font Face : "remove all the fonts and just ad yours font you want"

this is not advised thou as some members may not have the font installed on there computers and if this is the case then they will not see your forum text.
They will see the text, but not the font that is not installed on their computers.


Font and Chatbox Problems Slgray10

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In progress Re: Font and Chatbox Problems

Post by Tsar 24/7/2016, 14:26

I have the Title Font and Main Font Face on only Comic Sans MS, but the Code Font Face is on default (Courier,'CourierNew',sans-serif).
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In progress Re: Font and Chatbox Problems

Post by SLGray 24/7/2016, 14:33

It looks like Comic Sans MC to me?
Font and Chatbox Problems Untitl11


Font and Chatbox Problems Slgray10

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In progress Re: Font and Chatbox Problems

Post by Tsar 24/7/2016, 14:39

Everything's working fine now, but is there a reason why it was acting up yesterday?
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In progress Re: Font and Chatbox Problems

Post by SLGray 24/7/2016, 14:42

Did you clear your browser's history and cache since you last visited your forum?  Sometimes you can not see the changes because you are seeing a cached version.


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In progress Re: Font and Chatbox Problems

Post by Tsar 24/7/2016, 15:10

No, I haven't cleared my history or cache recently. And the font has changed itself to Arial now...
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In progress Re: Font and Chatbox Problems

Post by SLGray 24/7/2016, 15:21

Please post a screenshot of the part about fonts (AP > Display > Colors & Pictures > Colors)  in your administration panel.


Font and Chatbox Problems Slgray10

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In progress Re: Font and Chatbox Problems

Post by Tsar 24/7/2016, 15:30

This is what it looks like now and whenever it changes:

Font and Chatbox Problems KIDTQCj
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In progress Re: Font and Chatbox Problems

Post by SLGray 24/7/2016, 15:34

So you adding Comic Sans MC (first in the list) to it and clicking the save button, but it is removing Comic Sans MC?


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In progress Re: Font and Chatbox Problems

Post by Ape 24/7/2016, 15:34

Just change the fonts to all the same thing and only have the font you want so if you want Comic Sans MC just put Comic Sans MC in all the boxes and remove the rest of them and save


Font and Chatbox Problems Left1212Font and Chatbox Problems Center11Font and Chatbox Problems Right112
Font and Chatbox Problems Ape_b110
Font and Chatbox Problems Ape1010
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In progress Re: Font and Chatbox Problems

Post by Tsar 24/7/2016, 15:52

SLGray wrote:So you adding Comic Sans MC (first in the list) to it and clicking the save button, but it is removing Comic Sans MC?
Yes.

APE wrote:Just change the fonts to all the same thing and only have the font you want so if you want Comic Sans MC just put Comic Sans MC in all the boxes and remove the rest of them and save
Okay, I did what you said, but then the Comic Sans stayed for about ten minutes and now it's Arial again.
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