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Only seeing a box and nothing else.

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In progress Only seeing a box and nothing else.

Post by Elaine51 on August 10th 2016, 1:29 am

This is what it looks like when I try to post something... No boxes for fonts, color, alignment, nothing. It's also the same way here... on the side there should be smilies but all I see is HTML is off .. BBCode is On .. Smilies are On. It won't even let me show you a screen shot of what I'm talking about.. but as you can see this is in black and white no color or font size can't center it .. can't do anything to it .. but just type and hope it goes through.
Hope you can help... No one seems to ever heard of this problem.. Oh and I just reformatted my computer.. well kind of .. I am on a mac computer I payed good money for them to fix my computer.. so all the cookies and cache's ect are all cleaned out.. This started about a month ago... I also can't post anything from Photobucket or Fotki when this happens.. It doesn't always happen.. I can get out of it and come back in and sometimes it will work... It only happens in forumotion groups.. I'm in some Yuku groups and this does not happen only in my Forumotion groups
Thanks
Elaine

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In progress Re: Only seeing a box and nothing else.

Post by SLGray on August 10th 2016, 3:10 am

Have you tried different browsers?


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In progress Re: Only seeing a box and nothing else.

Post by Leviosa on August 11th 2016, 11:50 am

Hello,

Do you have any plugins or extensions on your browser ?


No help without your forum url
No support via private message



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In progress Re: Only seeing a box and nothing else.

Post by Ange Tuteur on August 11th 2016, 7:34 pm

Hi @Elaine51,

I would check your extensions as Leviosa mentioned above. HOWEVER, there are also other causes that you may not be seeing these resources such as :

1. Your anti-virus software is blocking the necessary resources. To see if it's your anti-virus, try to temporarily disable it to see if the problem persists. If it does, it's not your anti-virus.


2. Your network is blocking the necessary resources. Ensure that you can access http://illiweb.com/ as this is the domain where Forumotion hosts a majority of their resources. If it's blocked, you will not be able to use many features provided by Forumactif.

Your anti-virus can also block pages like these, if that is the case, whitelist this domain.


3. You've disabled JavaScript on your browser. This is least common, but it doesn't hurt to check. I'd need to know your browser to give you the necessary instructions for this, though.

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